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Sluurpy > Restaurants in Mount Vernon > Wendy's

Wendy's - Mount Vernon - Photo album

Tuesday at lunchtime i had a very good experience with three servers at the drive through. The gal taking the order on the microphone was very competent and friendly taking my special order. Then the cashier was also pleasant. Next the gal handing out my order was friendly and made my day with her
They were very busy today. With some people not having power. They ran out of ice for the drinks. And the first time they got my order wrong. But fixed it. Above all.... I love the son of baconator. It's not too much. Just enough for me. It's awesome!
Usually not bad but today , my order was completely wrong . No crackers with th chili, no straw I specifically asked for homestyle chicken as opposed to grilled. Got GRILLED on the salad even though i asked for Crispy. Too overpriced to not get the order right in my opinion
They occasionally get my order wrong, & their order review screen through drive thru is lagging so it doesn't show your full order making one wonder if they did get things right or not. I don't like cheese on my burgers n sausage egg biscuits & order without cheese but they sometimes add it anyways.
All Wendy's typically get the same amount of review stars from me... sorry fans but it's not too high up on my list. The reason for this is simple, NONE of the food is ever even remotely worth waiting in those nightmare lines they are notorious for!
Great prices and selection with a menu that is updated often. The service us fast and the food is always fresh and how I ordered it.
The people inside were hustling to get the orders ready and prepared correctly. They were getting through the drive thru line in quick fashion. The order was correct and the food was delicious. The only thing being in such a hurry can cause is less customer service at the window itself. For exam
We visited our daughter in Mt. Vernon today and she wanted to go to Wendy's for lunch. They forgot our daughter's sandwich in our order. However; when we went back they were so kind and apologetic. They even gave her free fries. Our food was hot and very good!
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