This is our first Moe's experience. We're avid fans of Chipotle restraunts, so we were hoping for a similar experience.
From our side of the counter this is very reminiscent of visiting a Chipotle. You order at one in the counter and then follow your order towards the cashier instructing the food handlers on how to dress up your food.
On a positive note, unlike Chipotle, Moe's offers free chips as well as a greater variety of toppings/ingredients to create the perfect personalized dish.
On a negative note, unlike Chipotle, the protein is not prepared an area that's visible to the consumer. Chipotle has grills behind the counters so customers have the impression of having freshly grilled meats. Between the four of us we had three different proteins and all of them seemed reheated or prepared other than fresh grilled. Not a deal breaker, just did not have the fresh grilled texture/taste.
Overall a positive experience, if this was a Chipotle restaurant it would receive a two or three stars. As it is not it will receive a four-star review.
Had a custom burrito, and the seasoned beef is delicious! Love the chips and salsa and queso as well. Service was friendly and fast and will come here again.
I always love a good cheese dip! Friendly staff!
Fantastic food
Friendly service
10 stars !!!
Great way to assemble a healthy meal. Fast service and good health options. Beware: Large portions.
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