I enjoy coming here because the sandwiches are always good. However, I firmly feel that customer service is lacking. I come once every 2 weeks. Every visit we are welcomed as we come in and that's about it, other than what would you like. The employees always
seem as though they are being bothered
I love Firehouse! A “healthier” fast food option. The Hook & Ladder is my favorite! Fast & friendly service and clean.
Like I said I was just very disappointed in the sandwiches and the service I just was in shock at the difference in the two different Firehouse subs. I really almost thought it was a joke when we got all the way home and looked at her sandwiches and there was literally one thin slice of meat on mine
So needed dinner. Rushed there and got there before they closed. Sign says closes at 9pm but in all reality I guess they close more like 845pm. Also tried to call in an order on our way up there but Nick said it was too late. Won't support this local establishment anymore. Subway, Jersey Mike's, or
Great food. Pretty cool employees had a conversation with both of them and got my food fast.
Great sandwiches. Very consistent service and products. A good balance of meat, veggies and bread.
Great service by William and rest of the team. They handled my customized order very well.
They are always fast and friendly and my sandwich is always made just right! I've also ordered catering style boxes from them for my team at work, and everyone enjoyed!
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