This Panera location is a joke!! Reading the reviews to see if I was the only one with same experience but I can see I’m not. This mgt here could be better ran by a toddler. Not sure what the deal is but I lived in other places with Panera and a large population so there’s no excuse for the sad serv
I was disappointed that the lobby was closed but I used the app and got food through the drive thru. I really liked my sandwich but I wish there was an option more for chips. The kettle chips are okay but wish they had baked last or a variety like that .
The service is okay. Food is good when they get the order right. I rarely go anymore. Usually my bagels are more burnt than toasted. I've ordered online for curbside puck up as well but apparently just because it's online doesn't mean it's available and they didn't call to inform me or offer another
Twice now we have had items missing from our pick up orders. I was offered a free pastry for my troubles on this most recent visit.
A bit expensive and small portions but a healthy choice. Beware of ordering any of the soups after 11:30-12:00 am...we've gotten several bowls of "broth" after the lunch rush.
While the food is good, the service is garbage and no lie, 8 out of 10 orders are screwed up. These people cannot fill simple orders properly.
ALWAYS CHECK YOUR ORDER BEFORE LEAVING THE WINDOW.
We ordered ONE coffee through the app for a rapid pick up. We waited 10 minutes outside in 80 degree heat after verifying that we were ready to pick up through the app. We waited another 4 minutes inside for the same coffee after searching for employees! No one offered any explanation or apology.
On a cold winter day, my fave place for a hot bowl of broccoli cheese soup and bread
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