Spent 30 min in line. Got cold fries and no napkins. And left before I got my drink. This is all on mgt. Pretty sad days when you have to sit in line that long when gas is 5$ a gallon. Whoever decided the arbys bigmac was a good idea needs a different job. That was gross.
We sat at the drive thru window for about thirty minutes. Roast beef was not the best quality, it had a stringy or fatty element to it. However, staff at the window was friendly.
Service was slow, slow, slow. I ordered at the outside stand when I got to the window they did not have my order I gave them my order again and when I got ready to leave they had left off the most expensive and main reason I stopped at Arby's the new chicken and Fry place
I ordered 2 #2s large snd drove home only to learn I had one roast beef sandwich and 1 plain hamburger patty. Seriously no one answers the phone either,
Absolutely the worst service ever. After their card reader wouldn't work, I went to the bank across the street to get cash, then right back. Our food was ice cold and was incorrect. Ice cream melted as well.
The guy that waited on us was really making sure our food was good
He told us to come back and see him soon
I wanted crinkle fries and they gave me curly. I asked for mayonnaise on my sandwich and they didn't put it on.
My food is usually cold which suxs however on 420 the food was fresh & hot. Kudos to the staff on duty.
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