Always friendly smiles and good service. The ice cream is so refreshing and good.
Decided to stop in for a snack. Service was phenomenal..Ice Cream was delicious. So many options to choose from.
Excellent customer service! Can't remember how long are the last time I was in Baskin-Robbins but the crew was patient and thorough updating me on the menu and new flavors. Kelsey & Guzelle thank you for your patience and Nick and Finn for your speedy service. 5 STARS
This review goes out to the ice cream boy behind the counter named Jake! He was super cheerful and kind and helped me and my family with our selections. He made sure everyone felt welcome! I was astonished to learn though that he was only making minimum wage! He was very good at his job and definitely deserves a wage! I highly recommend this location and will definitely be back!
If you love ice cream or ice cream cakes. It is the place to go.
My family and I came during a rush and received excellent customer service. Thank you for y’all’s hard work.
Really good icecream place. The Icecream is amazing there are really good cones and an amazing chocolate cone. Workers are usually nice. The only negative is no bathroom. If you want to use the restroom this isnt the place for you
Ice cream was good, but our 5 stars are really for Evan! We came in close to closing and Evan was super friendly and accommodating. My family and I stayed outside to finish our ice cream, and we ended up helping him out, as we saw him struggling to lock up by himself (the door was being finicky, and his coworker had already headed home) Super nice guy and hard worker, was sad to find out he's not a manager. Definitely deserving of a promotion!
We came here and the ice cream was delicious. Had the waffle cones with 2 scoops of the (chocolate delight)...dont remember the specific name but oh my! Next time I'll only get one scoop but grandson enjoyed the two! Husband had the banana split. Definitely will go back. Only problem was dirty tables so had to get young boys to give us a towel to clean even though they were not busy.
When I went in I was greeted by a very sweet women who seemed very positive and had an amazing attitude. I asked for her name but she had just gone on break and no one seemed to know. She was a dark skinned women working at 6pm on the 15th of August. She was very cheerful. I’m a teenager with anxiety and get nervous so I stumbled on my worlds a bit, she was very sweet and told me she knew what I ment. Overall I just noticed how happy she seemed at work and the effort she put into remaining positive and smiling. I felt very welcomed by her and just wanted to let you know since she was such a wonderful employee.
Service wasn’t up to their normal overly-friendly and fun ice cream shop type of showmanship..this was a ‘what do ya want’ type of interaction and felt more like they were herding cattle through the line rather than helping paying customers. But their ice cream is great and it wasn’t a bad experience just not a 5-star experience this visit.
Got 2 scoops of ice cream, butter pecan and cookies and cream the 1st batch took a giant bite and had a hair as long as middle finger in it, yuck.... but salesman was very apologetic and offer me a new batch, still very generous and no hair.....yummy!
Great customer service at this location. Blond kid behind the counter has a great personality and sense of humor. We enjoyed our visit. Will come back for sure.
Nothing tastes better in the summer than a nice thick chocolate shake from our Baskin -Robbins in Bellevue. Add some whipped cream and drink up! Baskin-Robbins is by far tbe best place to go for ice cream !
My visit here with my family was amazing the employees were very helpful couldn't catch there names though the establishment was clean but it was out dated and could use a remodeling other than that me and my family enjoyed are visit and would love coming again.
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