Went there for the breakfast buffet a Sunday morning. Service is friendly, food is good.
The only thing was that in the fruit section there were two melon slices that clearly had bite marks on them, my guess is someone's kid bit off the slices and put it back in the tray. Wish I had taken a pic of that, was a bit grossed off. There was only one waitress that takes care of everything, pouring drinks and cleaning plates. They were a bit understaffed.
Food order was accurate, cooked well, and tasted good. Room service was prompt and polite. I did however notice two service related charges in addition to the tip. A an automatic gratuity of $4.50 plus a $2.00 charge for... convenience perhaps?. A bit excessive.
This is a review for the room service from the Pantry at the Crown Plaza Verve. I ordered a wedge salad and clam chowder. The chowder was a bit cold but otherwise everything was quite good for room service. They were prompt on a Saturday night and called to follow up on the order which was a nice touch. I also had some of their food in the bar and it was also good (poke salad, beet chips were highlights). Nowadays I have pretty low expectations for hotel food--the menus tick off all of the farm to table buzz words but often the food does not live up AT ALL to the menu but The Pantry did a great job.
Got the breakfast sandwich was really good
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