Sluurpy > Restaurants in New Albany > Jimmy Johns

Jimmy Johns - New Albany - Photo album

Tasty subs made fast but like other sub joints prices have gotten out of hand. $10 or more for a sandwich, chips and drink is low on the value spectrum.
The staff is really great they go out of their way to make you're experience a great one. The food as always was fresh and they have alot of combo sandwhich s .
Ordered a veggie sub, got home only to open the sandwich to find a bunch of lettuce, 1 slice of tomato, 1 slice of cucumber, 1 pc of cheese, Mayo, very lame veggie sub!!!, Will go elsewhere next time!
They are kind, but never ask me to input my rewards info and I see it flash across the screen when it's too late. Is that not part of what the company wants them to ask customers? 🤔
Horrible service. It took over an hour to get my order delivered last night and our sandwiches were wrong so whoever I talked to said they would give us a $10 credit. I called today at 4:10 and place my order and it's 6:45 and it just got here and again it was wrong.
I did a mobile order not knowing that they no longer offer curbside. When I arrived I called and they said “we don’t do that anymore.” We are STILL in the middle of a pandemic. Some people still need that one extra step of help. I would not have ordered from here if I knew I had to go in and especia
I have had several negative experiences with this location. I intended to overlook each one until recently, the horror was simply too much to bear. I must tell my story. On one occasion, these sandwich experts made all 4 sandwiches in our order incorrectly. We even placed the order in the app so the
I walked in to place a carryout. Girl taking my order did not try to hide her disdain for having to wait on me. Very rude. I had to keep repeating myself. The rest of the staff seemed to be in a similar mood. I felt very uncomfortable. I've never had a bad experience here before. Disappointing.
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