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Starbucks - New Albany - Photo album

Wow! Came in definitely at its busiest time, there were about three baristas in a tiny area that were making the drinks, what seemed like 20 customers standing and watching. The employees had full communication and control of what was going on. Keeping customers updated as the drinks were being made
Spent about 15 minutes in the drive-thru waiting for my order. Got to the window. They didn't have my order. They were trying to give me someone else's and they kept asking me. "Are you sure you don't have four drinks?" Let me think...Yes I'm sure... !!! So he put an order back in for my original or
What can i say? Great coffee and great service. Go here at least 4 times a week. Love it.
Fast and super friendly service, Hannah was wonderful and clearly very educated on the menu. I was unsure of what I wanted and she gave me a few ideas and once I picked one, I got my drink and sat back down doing some work emails and she stopped by my table later and asked how my drink was or if I w
The baristas are always very friendly, which is awesome since we tend to order custom drinks. Many times baristas aren’t all that friendly when you order custom drinks, but at this location they are always very friendly and if they’re annoyed, you can’t tell! They’re always very quick here as well.
Drink was good, service ok. Problem was my order was lost and I waited for about 8 people who came after me for my drink. For that I wasn't happy! Should have received a free drink for the inconvenience.
I have never been in a dirtier and more disorganized Starbucks. Plenty of workers and not crowded but it took forever. Something was leaking on the counter and onto a stool then on the floor.. a lot. But none of the workers had noticed. I gave 2 stars cause at least the workers smiled.
This location is...alright. Every few weeks, it seems this store has completely new staff, which makes it hard to keep the same beverage quality. I often order a venti cold brew with extra almond milk, that I have to pay an extra charge for, yet I only ever receive as much as if I hadn't paid the ex
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