Arby's - New Albany - Photo album

I was greeted and told I could have a seat in dinning room then I never got my food by the time I waited for 20 minutes my fries where cold the sandwich fish and cheddar beef was great . I Would give a 5 if hot fries next time if you tell a customer to have a seat call out their order loud or perhap

Slow as molasses! One cook, one counter, and one drive through on a SATURDAY!! Truck drivers don't have time to wait 20 minutes for food! Also, if a customer asks for a large combo don't charge them if you're only going to fill their fries halfway!!! Not one fry but both were not full!!! 😡😡😡

Went in today and they were short staffed (literally only two workers and they were SLAMMED with customers). I just want to commend the two workers who were there, they were friendly and EXTREMELY EFFICIENT!!! Normally fast food workers aren’t friendly AT ALL in high stress situations but the man an

I would give them a zero if I could. There was no ice and you had to go into the store for it. Then when you take your cup of ice back to get a drink there was nothing but carbonation. I tried 4 different flavors and they all sucked and had to go back to the store and buy $3 bottle drink. Wouldn’t c

Went and waited 10 minutes to be served while they were playing with the food in the register nobody even acknowledged I was at the register. Went back a second time same thing. If you value your time don't bother stopping at Arby's pilot. Just grab a hot burrito and go you'll save a lot of time

The last 2 times I went there, the drive thru was closed off. Went into the restaurant around 8:30 pm and the girl at the register said it was shift change and that it would be about 20 minutes before someone could take my order. I decided to wait, and my order was wrong. I tried again a few weeks l

Pulled into the truck stop at 10pm. Lights are on at Arby's but not open. They're obviously not 24hrs like their website says.

01/16/22 @ 09:18 a.m! I look and pointed at the menu that I want a number 5 sausage breakfast burrito. and with a straight face she look at me and ask me which one. Ugh miss I said the number five please look at your menus and she said that come with bacon also. But I said miss I did not order bacon