Sluurpy > Restaurants in New Britain > Dunkin'

Dunkin' - New Britain - Photo album

Visiting from Florida, and originally thought Gas Station Dunkin’ would be gross and inferior. To my surprise they had a lot more bakery items and coffee to offer than what I saw at the Airport. Joel was so charming and provided perfect service. It was like he would do anything to make sure my twin
I wanted a salted caramel cream cold brew with cold foam and what I got was a plain cold brew with just cream and an attitude from the drive thru employee. Oh well, that’s what I get for expecting consistency from dunkin.
Everything I have ordered from this location something is wrong. This one is convenient because it's close to my house and this morning on my way to work I wanted to give them the benefit of the doubt but never again.
The people who work there a wonderful! They were there faithfully every day during the height of covid and they were always there waiting to serve me at between 4:30-5:00 and it was very handy to stop and get last minute groceries or gas from the 24 hour station it occupies. But for whatever reason
Super inconsistent service. Today, my donut appears to have been crushed or bitten. Definitely wont be back
Worst DD place so far that I came across. After specially mentioning twice for extra hot and the sales person acknowledging for extra hot we got vanilla chai much less warmer than usual. The chai powder wasn't even mixed well and most of it was floating on cool milk.
Girl with black hair is very rude here through drive through. Got my coffee order wrong then lectured me that I should'nt of brought the coffee back to her window and that it shoud of been thrown out. Second coffee was also made wrong, most probably on purpous. This employee didnt seem to like to
The worker swore at me when she got my order wrong and I asked her to fix it. When I tried to reply she closed the drive in window and refused to change it. How can dunkin donuts advertise that you'll have your order fixed when it's done wrong if their employees are completely disrespectful when you
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