i have a crush on one of the barista, but anyways Starbucks in new Canaan is the best and the service is amazing and fast
The supervisor/store manager would benefit a lot from some customer service courses. The three gentlemen working there (Makalm or something similar, Jay/John?, and one more fellow) are awesome, professional, friendly and efficient.
Nice presentation, quick service, great variety of food, and freshly cooked.
Reasonable price.
I was so looking forward to a nice HOT Almond Honey flat white. I love them! Instead I got an iced coffee. It was tasteless and cold. Ordered a WARMED crossaint, nope to that either..
I ordered through ubereats, so nothing I could do. Ugh.
It's a fine place, people are always nice. Rarely get to do curbside pickup because the spaces are taken from people normally parking there. And parking is usually full so have to walk up elm from somewhere parked in town. Wish they could figure that one out, but understand it's difficult to enforce
Love this place! They alwayss get my order right and always do it on time. Plus they're super clean and have been doing an excellent job managing during COVID. Definitely my go-to Starbucks when I'm home.
Very sloowww! Staff spend their time talking than doing their work, It’s better to stop talking and just do their job, makes it easier and faster. Attitude is not that great too esp the small chubby lady don’t know if she’s African, she always has an attitude. VERY BAD SERVICE!
As a gold member since 2007, I've been to my share of Starbucks, and this one is perhaps the most poorly run in the Fairfield area. The staff is very courteous, as is the manager, and they (generally) get the drink orders right, but it usually takes them 15-20 minutes to get the drink ready, compare
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