I stop in every few days to grab me a snack and the young lady who works the afternoons is always smiling, quick but courteous with every person and truly goes above and beyond.
The atmosphere when you cross the threshold is one of community, love and happiness.
We have an angel living amongst us and she makes the best donuts I've truly ever had.
When the need for a cake or something in that realm, they will be the first I call, and I highly suggest you do the same!
My favorite bakery in New Orleans. Whenever I come back home this the only bakery I go to in the city. I mainly go for the cinnamon rolls cause they are so good & for Mardi Gras the King Cakes are really good too. Every time I’ve been whatever I bought it was good no complaints but the only thing I would be cautious about is ordering online & having it delivered to your house cause sometimes it may get smushed or the icing may smear depending on what you order.
So, I'm going to give this place a five star, because it gives me what I want. I do think that they could do better with their customer facing staff. Sometimes we give young people control of the front of house, but we don't train them or supervise them. Probably, because we don't have a standard ourselves. For example, they need to be trained as to the ingredients in the cake. We're in a place where people have allergies and those that don't have allergies are not eating certain things. Your staff should know what's in your food. And because they are sales people your staff should be able to make recommendations, know pricing and be able to upsell products like beverages. We should monitor their conversations and interactions between employees. Not discussing family business with a customer standing there. Or any business for that matter that doesn't deal with the customer right in front of them. I called on the phone and there should be a standard greeting with happiness in the voice. With that said I like the fact you have 10,000 choices available. I like that you're open very early. I like that you're in a place that's easy to park. That praline donut though is like buttery. Never tasted a buttery donut. And it's not too sweet either. I like being able to buy cake by the slice. I give it 5 stars, because of the product. But you could use some staff training.
I ordered this cake on a Friday & received it on the following Wednesday after it being shipped on Monday. I was so excited for this since being out of state due to the storm. It was PERFECT!
This was my very first time using Adrian's and I was not disappointed. They worked with me to narrow my selections, and gave me the best price. I had orders to pick up on two different days, and they were ready for pick up when I arrived. I want to compliment the extremely patient staff since I wasn't really clear in my direction, but they worked with me. I ordered am almond white cake and 80 Mardi Gras cupcakes. They were loved by all of my guests. On a sidenote: I bought three red velvet cupcakes, and they were the TRUTH !!! Without hesitation, I offer my sincerest recommendation. I will use them again for all of the events I plan in the NOLA area.
I brought 3 packs of these cinnamon rolls to take back to Texas, I wish I would have gotten more. They were amazing, they melt in your mouth. They remind me of my childhood going to Mckenzie bakery with my Grandma. I will be going back. Oh the jelly filled donuts oh my goodness. The customer service was good, both the young man and lady that was working in there was very kind, even when I called to inquire about the time they close and if they had cinnamon rolls, the young man was very respectful and I appreciate that.
Leah Fischer (leahbird2)
+5
Great neighborhood bakery to grab a treat and go!
Everything was so good! I picked up a birthday cake, lemon pound cake and petit fours. Everyone was friendly and lovely to talk to.
I ordered 100 cupcakes for the teachers and staff at the Bricolage Academy. They were delivered as ordered. Give a shout out to April!
Thank you, April.
My baby shower was perfect, and the cake was a large part of that! Each person my mom and I talked to were so sweet, and the cake was absolutely delicious! I just wished I could include a picture here. My son's first birthday is coming up, and I'll be buying from them again!
I had the best experience in this bodega. The pastries was so amazing I gotten a little of everything cake ,lemon pie, cookies Etc . It was all good. I’m having a blueberry muffin ordered for breakfast.
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