Brooklyn BULL-E
This is a shame. This is supposed to be a chicken pie. There's literally 1 piece, " ONE PIECE " of chicken per slice and you guys missed a slice. What possible excuse is there for this? Was this negligence or is this encouraged to help make the company more profitable? I've included pics. 1 is with the flash on, the other pic is no flash.
Akili Cross
Ordered and paid online but still waited 15 minutes once I got there because the guy was on the phone taking orders and the other was ignoring everyone.
Kay Johnson
I hate that I can’t choose another dominoes. They are the worst in NJ! This particular time i asked for garlic parm wings. Please somebody tell me what this is? It doesn’t even look edible and no one answers the phone. When they do answer they try to insult your intelligence and make you seem like the person in the wrong instead of trying to please the customer. I’m tired of trying to explain this to them everytime I try to give them a chance
yesenia rivera
I order starting this month ever since I moved this year . I order the usual Alfredo pasta , sometimes I might get pizza or wings but always Alfredo . Today I order 2 Alfredo and one of my chicken Alfredo had sausage in it I was so digusted and just so many things ran in my head to WHY there was sausage in my chicken Alfredo . I looked all over the dominos page to place a complaint but I couldn’t find it so , here goes my review . It’s either the kitchen isn’t clean or they’re making everyone food at once . Either way this is unacceptable .
Erin Savage Freeman
My order was delivered to the wrong hotel. I noticed this and called the store, and was told the driver was bringing it to me. 12 minutes later I called the store again and was told she left it at the desk of the wrong hotel. Then was put on hold. And despite being polite (I work in the industry and am always overly nice to restaurant staff) and just seeking resolution, even if it’s just a refund for the $30 order I didn’t receive, I was continuously hung up on every time I called. If you actually want to eat the food you paid for, I don’t recommend this Domino’s AT ALL. If I could give 0 stars I would.
Jackie martinez
If there was a way that I can give a negative star rating I would. Never again will order from this Domino. I placed my order for pick up at 8:21pm. I went to pick up at 9pm. When I arrived home and took a slice out of the box, I noticed that my pizza was halfway raw. I checked the second box which is a thin crust pizza and it was also raw. I called the store to let them know and asked if they can make me a new order, their response was “I don’t understand what you’re saying.” I asked if they can make me another order and the person was very defensive and gave me a hard time. Eventually the person agreed to make my new order as long as I bring back the two original pies. I asked how long it would take and the person said 30 minutes. Thirty minutes later my significant other went to the store because I was breastfeeding my newborn. They gave him a hard time telling him that they don’t remember having that conversation and they never agreed to make the pizza. The female team member reminded the guy that took the call that he did make the phone call. Then the guys says well it’s been too long and you brought the pizza cold. Uhmmmm hello!!! Pizza will not stay hot for thirty minutes lol they team member was very disrespectful and argumentative, he eventually reordered my order and took his time making it. My pizza was not ready until almost 12am. When I ate the pizza, it tasted very disgusting as if tho the dough was old. As I write this review, I feel very nauseous and will be going to the ER to make sure I did not get sick from eating this pizza. The team there needs to be trained in proper customer service. There also needs to be a night manager. From reviews I’ve seen, this place is a joke and Domino clearly isn’t doing anything to improve.
Shepard Toney
Totally unprofessional! After waiting 90 minutes, you guys call me 2 minutes after your tracker app said my food was delivered to my house to tell me you don't have my chicken caesar salad and I must find a replacement so I can wait another 90 minutes? Really? Great fake tracker app!
Queen Veda
We order a pizza tonight and never received it and it stated on their app that it has been delivered we tried call them but they were closed we just want our money back we never received our order domino’s is a horrible business because of their employees
Salvador Hernandez
2 hours plus and the only thing they kept saying was that the driver was on his way. Disrespectful and horrible attitude. Hope this place gets shut down.
Semih Koyas
They are very lazy, for Panera breads and chicken sandwich have to wait 25 minutes, if u order pizza probably several hours they need. Close store
Dayanara Torres Feliciano
Horrible customer service!!!! I live three minutes from the store, my order was supposedly out for delivery for over 30 minutes. I called the store and nothing was resolved.
David Catarino Jr.
Driver was soo Incredibly Rude. I have ordered for online for a friend of mine Plenty of times from other locations. And never had a problem. IT'S ONLY this location that gives me problems. 1. the driver was a HOUR late. 2. My friend didn't even get 2 words in before he started cursing at her. Then just hops in his car and drivers away. Manager was just as rude. Instead of trying to solving the problem. You get irate ??? seriously. If you don't like your job and you cant handle Customers/People. Do the world a favor and just quit. You Charged my card online already. Meaning you took the money without needing proof then. So you really can take those excuses somewhere else. Please people get this place shut down. Unless you want rude as hell drivers and useless Customer service.
Vernita Edmonds
This is the worst dominos location ive ever came across...it is a franchise but i will be notifying corporate about this rude and disrespectful establishment...it needs to be closed not restaffed but closed
Jada Shantel
This place has THE WORST service ever. I waited 2 hours for my pizza that was cold and the order was wrong. The delivery guy was rude and unprofessional. And all the manager offered me was an apology. NEVER ORDER FROM HERE. MAKE YOUR OWN PIZZA FIRST. You'll get it faster.
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