Reviews Burger Theory

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Jason Saunders
+5
Amazing little hidden gem at the Holiday Inn!
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Brandon Vaughne
+5
👍
4
Amy Kiser
+4
We were skeptical like another reviewer because the restaurant is in a hotel. But we had a great experience here! Our burgers were great. Hubby had The Classic with fries and I opted for the On The Border Burger with a house salad. The fries and salad were good. We wanted to try their Mason jar desserts, but we were both too full. Our waitress Cecibel was so helpful and friendly! I had a headache from traveling and being dehydrated and she kept my water filled up the entire time. The atmosphere was good and other staff seemed friendly and helpful as well.
4
dugroz
+4
My total was $21 for a burger with fries, pop, and a side-salad (including tip). About what I would expect for hotel restaurant. Burger was fairly good. The only suggestion I have is that it was after 7 PM when I was there, so the servers were starting to do other tasks like clean up, sweep, and roll silverware. I don't know if this was by choice or by requirement, but this seemed to take away their attention. Service was "OK" but not as many check-ins as I would have liked. (Note: the side salad is $5 for a cup-size bowl with lettuce, cucumber and some tomato & croutons -- not worth it. See pic.)
4
Cynthia Jarnecke
+4
I ordered the Classic Burger with the onion rings. The burger was juicy and cooked how I asked. The sauce they put on was good and not so much that it made the bun soggy. The onion rings were lightly breaded. The service was nice and friendly.
5
Jen Morn
+5
Customer service was Excellent! Lauren was our waitress she addressed all of our concerns. Even though my burger was incomplete she offered concern and tried to make it right but I told her it was Okay! And the drinks she made were done just right!! If you want good burgers, burger theory is where you need to go for a top flavor burger! And may I add they are big burgers you do get your money worth!
5
Cynthia Griffin
+5
I try not to eat bread too often and had been craving a burger for about 2 weeks. I am so glad I saved that craving for this place. The burger I had was SO good and the meal my husband got was so much he couldn't finish it. We will definitely be back.
5
Atlas Z
+5
Great burgers!! And the tater tots are the best tots ive ever had. Definitely worth the buck and not as expensive as i expected. Server was great and funny! 100% coming back another time.
4
XO Luche
+4
Honestly, they have amazing food but I've seen staff touching food that weren't wearing gloves. The fries are awesome. The buffalo chicken wraps are great! I haven't tasted much else but I worked in the hotel and have heard good things about the kitchen. Besides the person I saw touching burgers without gloves... I would say it's a decent restaurant. Would have given them a 5 star rating had I not seen that. And the kitchen is pretty clean tbh
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