Amazing little hidden gem at the Holiday Inn!
We were skeptical like another reviewer because the restaurant is in a hotel. But we had a great experience here! Our burgers were great. Hubby had The Classic with fries and I opted for the On The Border Burger with a house salad. The fries and salad were good. We wanted to try their Mason jar desserts, but we were both too full. Our waitress Cecibel was so helpful and friendly! I had a headache from traveling and being dehydrated and she kept my water filled up the entire time. The atmosphere was good and other staff seemed friendly and helpful as well.
My total was $21 for a burger with fries, pop, and a side-salad (including tip). About what I would expect for hotel restaurant. Burger was fairly good.
The only suggestion I have is that it was after 7 PM when I was there, so the servers were starting to do other tasks like clean up, sweep, and roll silverware. I don't know if this was by choice or by requirement, but this seemed to take away their attention. Service was "OK" but not as many check-ins as I would have liked.
(Note: the side salad is $5 for a cup-size bowl with lettuce, cucumber and some tomato & croutons -- not worth it. See pic.)
I ordered the Classic Burger with the onion rings. The burger was juicy and cooked how I asked. The sauce they put on was good and not so much that it made the bun soggy. The onion rings were lightly breaded. The service was nice and friendly.
Customer service was Excellent! Lauren was our waitress she addressed all of our concerns. Even though my burger was incomplete she offered concern and tried to make it right but I told her it was Okay! And the drinks she made were done just right!! If you want good burgers, burger theory is where you need to go for a top flavor burger! And may I add they are big burgers you do get your money worth!
I try not to eat bread too often and had been craving a burger for about 2 weeks. I am so glad I saved that craving for this place. The burger I had was SO good and the meal my husband got was so much he couldn't finish it. We will definitely be back.
Great burgers!! And the tater tots are the best tots ive ever had. Definitely worth the buck and not as expensive as i expected. Server was great and funny! 100% coming back another time.
Honestly, they have amazing food but I've seen staff touching food that weren't wearing gloves. The fries are awesome. The buffalo chicken wraps are great! I haven't tasted much else but I worked in the hotel and have heard good things about the kitchen. Besides the person I saw touching burgers without gloves... I would say it's a decent restaurant. Would have given them a 5 star rating had I not seen that. And the kitchen is pretty clean tbh
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