Play area still closed while the pandemic has been over ive noticed a lot of companies just too lazy to go back to normal. Using the play area to do work instead of reopening... smh
Terrible customer service should label the lanes if they want you to use particular lanes and then talk down to you because you are in the wrong area. Worst experience ever. They were so busy and preoccupied they did not listen to my order and got it incorrect. To top it off, they did not give me e
I use to love this location! They are near my home. This location has gone way down hill. They are super slow! Lots of new faces I’ve noticed. My food is never right and the employees do way too much personal conversations instead of making sure the orders are correct and the food is edible. Don’t g
Love coming to this Chick-fil-A ( CNU) I only come to this one in all of Newport News ♥ Love the Food and regular Coke Cola and all the Employees are so very Pleasant and Fantastic to talk too. It's definitely worth it, I even have my 91 year old Dad, come here to eat sometimes from North Carolina.
Chick fil a staff are always so friendly!
Wish i could give them 0 starts but i cant....ordered from here on DoorDash and they forgot my 2 y/o daughter’ food and no one bothered to answer my phone calls
Forgot to pack my avocado lime dressing. And staff at the window was just awful. Erin was really awesome in taking orders.
They have the dumbest drive thru people of all the Chickfilas in the area. Still good food and close so I keep going. They are fat too
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