Chipotle Mexican Grill - Niagara Falls - Photo album

May 14th @ military road location. Waited ~45min in line & finally got to the counter to order and they said "we're closed, no more orders." This was at 7:45pm, with lobby hours clearly posted till 8pm. I waited patiently to speak to the manager, and their reason was "we're short staffed." That is

Waited for 10 mins for someone to finally get to the buffet to take the next order HORRIBLE SERVICE NEVER HAVE I WAITED SO LONG HERE BEFORE I remember when the line would be all the way out the door and around the corner and you would be in and out in under 10 minutes now you wait 10 minutes just fo

The wait can be very long throughout the day but I believe it's worth it. Great food and friendly workers. Prices are reasonable for the time we live in but definitely aren't low. Expect to pay $15~ per person.

WORST EXPERIENCE YET. If you see Anaja working you might as well walk out. The rudest employee I’ve ever had take care of me. When i was cashing out, i tried swiping my gift card and she snatched it out of my hand. Every customer after me said how rude she was when cashing them out. If you’re that m

This is by far the worst managed Chipotle in the entire US. Restaurant is filthy frontvyo back. I don’t even want to think about what the kitchen area looks like. Chips are ALWAYS stale. Food temp is always Luke warm. The portions compared to all other locations is about half. The employees never lo

I just ordered through doordash not long ago. They forgot my chips, didn’t add the sour cream to my burrito. Not pleased since I paid a lot to have it delivered.

This system that you have is not ever going to work I know you are busy now but it won't be for long if we can't talk to a human being about what we need or want this company does not care when we order some times things are not right and we can't get through to anyone that can help us with delivery

Amazing food and amazing service. The girl that cashed me out was absolutely the sweetest 🥰