Nice place with delicious meat! Excellent place with a west decoration and comfortable tables.
Free bread with cinnamon butter and peanuts during all lunchtime or dinner.
Really well cooked meat where you can see all the different types of meat while you entrance in the restaurant.
For the kids, the menu is nice, and they can enjoy playing with the tablet with different games.
Texas Roadhouse is an absolute gem when it comes to dining experiences. From the moment you walk in, you're greeted with warm hospitality and the irresistible aroma of sizzling steaks. The service is top-notch, with friendly staff who make you feel like family. The menu is a carnivore's dream, offering a delectable array of perfectly cooked steaks and mouthwatering sides. Whether you're a fan of the fall-off-the-bone ribs or the legendary buttery rolls, every bite is a burst of flavor. The lively, rustic ambiance and the entertaining line-dancing staff create a fun atmosphere that's perfect for any occasion. Without a doubt, Texas Roadhouse earns its five stars for delivering consistently exceptional food and an unforgettable dining experience.
Normally this chain is an absolute NO! My grand-daughter asked to go for her birthday. I was skeptical because I’ve never had a great time at a Texas Roadhouse!
The Carmel location definitely changed my mind! Great Service!!!!
Overall…. Our party of 11 had a good time! The service was great! We have a rowdy and demanding crew so we are not for the faint at heart! Our server Dana was ON IT!!! She was friendly and professional and made the loudest Yeee-Haw birthday song that embarrassed my 12 yr old granddaughter! It was awesome!
There was a faux pas with a couple meals and management was immediate with getting things remade! They did an amazing job in making us feel welcomed and appreciated!!
I’d give this place a 5 star if not for the severely overcooked steak bites for the kids! The kitchen should have caught that.
We do understand that with so many meals mistakes happen. The fact that management handled things so well made all the difference!
Texas Roadhouse is all about consistency. Just moved here from out of state but it's the same Texas Roadhouse.
The loaded baked potato was really good and seasoned well.
The 16oz ribeye had a wonderful crust on it and it was seasoned perfectly.
I will be back
Food & service were great always! Turning the music up half way through our meal wasn't the most enjoyable... Highly recommend the bone-in ribeye!
Hot delicious food came quickly, attentive, friendly service! Very enjoyable dinner out tonight. Our server Liz was great - very on top of things and sweet. 😊 We also love that you can join the wait list with their app.
Omg the customer service was so great I was overwhelmed.. Nikki the manger was great to us.. ribs was a little cold but they most definitely fix it immediately… but my food was so hot and good (herb crusted chicken) ate it all
The food was delicious, perfect, excellent 👌Ribs really fall of the bone. My medium rare steak was medium rare. My son had loaded steak fries. Awesome! Everything had flavor, steak was tender and the waiter was awesome!
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Let's start with wow!
We've been to a Texas Roadhouse in Dallas. We loved it there and we love it here in Indy.
The atmosphere is perfect for what you're getting....and the design is absolutely identical to the Dallas restaurant...so bonus points for maintaining the brand.
The food...if you're expecting Peter Luger, this isn't it, but it is better than most of the steaks you can get at a franchise restaurant. It is a touch too salty, but perfectly cooked to my preference. The fries fish is light and delicate and most importantly, not oily.
Portions are huge and the price is quite reasonable given the high quality. Great bang for your buck.
The place is jammed, even on a cold rainy winter Tuesday evening. These folks work on thoughput...brilliant business model.
The best part is the service. The best! Our server, John was snatching out empty glasses and replacing them with full ones before we knew what was happening. The food came ten minutes after we ordered. I love that. I really, really love that.
In short, I love Texas Roadhouse and will eat at one of their spots any time I'm in the states.
We went to this location when they first opened long ago. The server sat at our table to chat and take our order. I am old school and never went back. Fast forward to a little over a year ago. We have been eating here at least once every two weeks. Great people and service, solid quality food and consistency whether you are eating there or taking carry out. They are appreciative of the business and we have yet to come across a disengaged staff member. Keep up the fantastic work. More restaurants need to copy your formula. Congrats on a job well done in a time that many are so complacent.
We celebrated my birthday! Server was very friendly and helpful! I love the app! I got a free appetizer for my birthday! I was able to use the wait list and had very little wait once I arrived at the facility!
Texas Road House - systematic machine from checking in online, to texting when you arrive, to coupons to skip the line, great food and amazing service. A well oiled machine they gets people in and out in 30 minutes, and delivers quality food, at a reasonable price, and excellent customer service. I’m not a regular, but a few times a year I’ll go, I have never had a bad experience. Good stuff!
Great customer service. Friendly staff. There's not much room in the waiting area. So, be aware that if its cold and no room inside waiting area you have to wait outside🥶
We just had an all around great experience. The staff was welcoming and energetic and the food tasted great. Although I felt $14 for chicken tenders and fries is a lot.
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Update:
We apparently didn’t learn our lesson about checking because we got home and were again missing an item from our order. But wow, the response was 100% different! Exceptional customer service this time. Much appreciated, and the food was excellent (as usual)!
Original review:
We enjoy this location for the most part. Our carry out experience wasn’t the best this latest visit. But that is an exception to our typical experience and seemed like the team member just didn’t know what to do. We will continue to enjoy this restaurant!
My suggestion would be to train team members on how to respond to missing items. It is mildly annoying to get home and realize something is missing (good reminder to check our orders before we leave), but mistakes happen and it wasn’t a big deal. When I called let the restaurant know I was on my way back, it was frustrating to be quizzed as if I was making up a missing side salad and then told the kitchen might be too busy to assemble a missing side salad in 15 min. A great response would have been simply “I’m sorry to hear that! We will make it right. What’s the item? We will make sure it is ready when you arrive.” (Side note: Tx Roadhouse has great salads, which is why I was willing to drive back.)
The food was great, by the way; our family agreed this order was some of the best food we have had from this location.
Ordered pickup via the app, my food was ready in 15 min, was welcomed by the greeters and on my way I went. I had the catfish w/ buttered corn and a Caesar salad. My husband had the chicken critters w/ loaded steak fries and buttered corn. Oh and I dare not forget those warm rolls w/ a side of cinnamon butter 🤤. Will surely visit again.
First time at texas roadhouse. And it was great. My granddaughter
Ashley and rob.. The service was great. And they came out and sung Happy Birthday. To rob. I really enjoyed Myself. We had a great time.
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