Jamie Rodman
The customer service at this place is so horrible it is almost funny. I am 26 years old and i am positive i can run a business better than that mike character. When i call he answers the phone..."ya hello?'' or "yup" or sometimes theres silence and hes talking to someone and then i hear a rushed and stressed out "what" sometimes i am not even sure if i dialed the right number. Today for instance they are supposed to be open at 11 and it is 1:30 and i have been calling for 45 minutes and no answer. finally i drove up there and the door is locked. I am not really sure why i continue giving this man my business, my kids like it so i deal with it. but after today i refuse to give any more money to this man, i give the business 6 months before it is closes down. I actually heard a little rumor about the business owner. Word is that he does this often and in different cities in surrounding areas and then randomly closes up shop and moves to the next city without paying back the leaser or the companys that he rented his furniture,ovens, etc. from. I also heard that a while back he owned a limosine company in strongsville and the FBI was watching him for money laundering. A friends daughter worked at the marcs in strongsville and i guess the manager told the workers not to except checks from him because they were always from an account with no money in it. Basically the owner is a scum bag and has no business running a business. i will never give this man my service again.
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