Sluurpy > Restaurants in Norwalk > Arby's

Arby's - Norwalk - Photo album

The last two times that I have gone there. They were out of curly fries. This time they were out of nuggets. Also the person at the intercom for the drive up was incredibly rude. This is the third time the meal has been incredibly terrible. Will never shop at this Arby's again. Look at the picture d
Service sucked. They are more worried about their cell phones than customers. Got half my order, fries were from the bottom of the pan, cheese isn't melted on sandwiches. I asked for a chicken ranch sandwich not a chicken tender sandwich. They should learn how to read an order to fulfill it complete
The quality of service has gone down. finally came back after a month when i was left at the order screen for the drive-thru after being told "They would take my order in just a minute." I was too courteous and stayed longer than i should have. They never got back to me to take my order and i left.
Went there at noon on Saturday to get the chicken pecan sandwich, they were out. So we left. How can they be out of something like this at lunch time. This is the second time this has happened. Poor management 😢
Arrived 415pm, employees refused to open door to come in, let alone refused to come over to door to explain their lack of interest in my business. Hopefully the owner or general manager sees this!
For fast food it wasn’t bad. Sandwich was hot. Sprite was on point. Kind of pricy for $8.50 but it was something to eat that didn’t taste like straight grease.
Not much went right at our last visit. Kitchen was very dirty, lobby was mopped with greasy water, food took forever and almost every was wrong, they forgot sandwiches, sides, and dipping sauces. On top of all that the service was also terrible.
I love this Arby's. The meat is always so fresh. Never a bad experience here. Fast, fresh and friendly. ONLY lost 1 star because the floor had been freshly mopped when I came in with NO wet floor signs anywhere. I nearly fell twice and felt like I was walking on ice. Would have been a 5 star a
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