The food is incredible! Such a great atmosphere and experience to choice random things to try off the conveyor belt. The sushi was so delicious! We tried the tacos, The duck fries, sushi Sando and the Korean fried chicken! All full of flavour and perfect! Would 100% recommend!
Ash Grey (Eating_Out_Norwich)
+5
I don't normally review a chain unless they're either really, really poor or exceptional, luckily Yo! were amazing.
Food - It is what it is, it's freshly made sushi, it looks like sushi, it's all made fresh, it tastes fresh and they make it all day right in front of you, they chuck it on the conveyor belt and it makes it's way round, from there you can pick it up or you can order on the app, it will come to your table and wait for you to grab it.
- As well as traditional sushi they offer vegetarian and meat sushi, they also offer a range of hot foods now including noodles, curry and meat on a stick. They do seasonal foods, right now it's a few Christmas themed sushi rolls. They've also rolled out bento boxes for children.
Service - ABSOLUTELY NAILED IT! This is what made it for me. I have an onion allergy, as it's not on the standard list of allergies the server spoke to the chefs who told me not to take things off the belt and instead to order through the app and they would make it specially for the table. We only had to do this once however as the chef working next to us started taking our orders personally. When we ordered something which wouldn't work without onion he was frank and honest and offered to make an alternative. This is how you do service for people with allergies.
Atmosphere and amenities - it's a chain restaurant so don't expect anything fancy, we were lucky to get a booth but if they're busy there is bench seating at the back. It's always worth booking ahead or you might have a wait.
- Seating isn't particularly wheelchair accessible, there is a low bench but they generally use it for deliveroo so... Might be a bit awkward, that said they do have a disabled toilet on the ground floor and the entry to the restaurant is level access.
- Parking is readily available in Chantry Place and Chantry car park.
So I’ve always loved Yo! It’s been one of the more expensive places to eat but always well worth it. However, I’ve not been in about a year due to having a baby. So I decided to treat my wife for our anniversary to a baby free evening meal at Yo! The first thing that I noticed was that the prices had shot up considerably. Yes I know everything has gone up, but last time I went, the Korean chicken was about £4.50 for example. On this visit, it’s shot yo to around £7.50 ish? Now….. as we all know, the servings are amazing quality but quite small. We used to go and spend maybe £50-£60 and come out feeling full and satisfied. This time, we left when we hit £70 and couldn’t actually afford to have anymore even though we could have easily managed it. The prices have gone up that much! The food is great quality but unfortunately, to me, it’s now not great value for money anymore. The Yo! Fries for example used to be about £2.90 but even they are now nearly £5! It’s just not an affordable place to go and eat now. Which is such a shame because it’s always been amazing. Then I wasn’t best pleased when the waitress quite loudly in-front of other customers, asked if “we were ok to pay the service charge”. Normally you’d just be handed the card terminal and it would be discreet as to weather you wanted to press green or red on the service charge. I felt like I had to say yes so ended up paying an extra £4.70 for that. All in all we spent £75.00 on what would have cost a year ago maybe £45-£50 worth of food and no service charge pushed upon us. So it was a McFlurry on the way home for us rather than some of Yo’s delicious desserts as it just wasn’t affordable. We also had a blue light card which they wouldn’t accept on a Saturday (but fine every other day of the week). Bit gutted as Yo! Has always been our favourite.
Came here for a Yo sushi school, was a really great experience and we revived so much sushi! But what really made me write this review was the really great service we got from the staff especially Bailey (who was teaching us how to make sushi) and the front of house who were accommodating us for the event. They had some really great chat and made the experience that much more enjoyable. Highly recommend!!
I really liked the delicious sushi and it was very nice to have unlimited/refillable miso soup. However, I think that sushi rice shouldn't be eaten away from sushi. It shouldn't be with teriyaki because sushi rice is very different to normal rice, and it just doesnt go with teriyaki. Apart from that, it was all delicious and nice and me and my family really enjoyed it.
Dishes small size with little and above average restaurant prices.. the waiters absolutely loved the work they try to explain everything when they learned that our first visit 🫶.
Thoroughly enjoyed lunch here with my daughter and husband. It was our first visit, and everything was explained to us how to order, everything we ordered was delicious, we will definitely be back.
We visited Yo! in Norwich to celebrate my husband’s birthday on a busy Saturday and had a fantastic experience! The staff, from manager Sally to waitress Sam and the rest of the team, offered exceptional customer service. The food was delicious and hot and seasoned to perfection and although the restaurant was busy, menu ordered items arrived swiftly. We really enjoyed our celebration and will definitely return soon.
Had as always a lovely meal had the tuna wrapped in black pepper can’t remember the name but the lady chef there prepared it for me and I thought it looked lovely… tasted wonderful as well thanks to the chef for lovely presentation
A strange dining experience, but very nice food and delightful, helpful staff. Order from the website, automatically delivered to your table! Don't order dessert at the same time as your other food though as it will arrive first! Very tasty as a starter too!
The food was nice, but I have to say for what it is, unfortunately I think it is overpriced :( I did not leave feeling like I had 'experienced' anything. It felt very manufactured dare I say!
The atmosphere, staff etc were spot on and loved the choice of drinks available. I'd most likely choose an independent sushi restaurant in norwich next time, plus its good to support local businesses!
I took my 10y old son here and we both loved it! It was such a fun lunch! The food was delicious, trying to use chopsticks was fun and the novelty of it coming round on the conveyor belt kept us entertained! Trying to work out how to use chopsticks
This was my first visit to YO and didn’t know what to expect. I was greeted by Sam the most helpful waitress who explained everything to me. The food was very good and I would certainly come again
What an experience. We have never had Sushi before. The manageress was very patient and explained what was what. Food delicious and definitely on our favourites list. Thank you to all the staff.
We had another visit in April19 and the food and staff are still of the very high standard the manageress is a jewel......
YO!SUSHI is habit forming. Back in Norwich and off to the city. The restaurant is well frequented and the food is still of a very delicious and high standard. The staff are courteous. Watching the head chef cut the Tuna was poetry in motion. Thank you once again helping to make happy memories....PS WHEN ARE YOU OPENING IN GERMANY?
Yo Sushi - Revamped!! Always enjoyed Yo as a novelty sushi experience I suppose but on a recent visit it has changed a little but in a good way. Firstly the staff are really friendly, helpful and just a generally nice bunch (I don't think this on previous visits pre-pandemic) Secondly the menu has had a fresh update - I had one of the new bowls on offer and have to say it was banging!! (And healthy!). Thirdly, and I personally think this is brilliant in terms of food waste and ordering food really fresh, you order via QR belt and then the items come straight to you seat around the conveyor belt which stops right it front of you...already looking forward to coming back again!!
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