Reviews of Siam Lotus

First off, I really like Thai food and eat it quite often, so was happy to find this restaurant was very close to our hotel. I was lead by the good ratings, but should have trusted my gut when we walked in on the Thursday evening before the 4th of July and the restaurant was empty. Although the server was really nice, I hate to say this was the worst Thai food I've had so far. The beef with broccoli was totally bland and The Tom Kha soup had way too much fish sauce. To be fair, the papaya salad was okay-ish. Also what took the cake is they charge for rice, which comes with main dishes in every Asian restaurant I've ever been to. I wish them well, but would not recommend this place to my friends.

I’ve always been a huge fan of this restaurant. I’ve been coming here since 1987. Then it closed for a bit. I was thrilled when I heard that former employees had bought it and were resuming the business because they were keeping the menu. But ordering has been problematic ever since. Today was the last straw that broke my loyalty. I was told they were too busy to take an order over the phone and they told me to order online. I tried but kept getting an error message that the card wasn’t valid - though the $158 oder appeared in my pending charges 3x (for each attempt). I called the restaurant back and they essentially said “tough”. Didn’t even bother to try and take my order over the phone. Maybe they will always be busy, but it will never be from my business. I’m done. The former managers Angie and Paul would never have treated a customer like this.

So, since it was Mother’s Day, me and my family were finding a place to eat out. We ended up finding this place and went to eat here… on a positive note, the shonburi chicken was overall pretty good, as well as the fried rice and tiger salad, the papaya salad was good and the flavors were well blended. The atmosphere was rather fancy and kind of empty for a fancy looking restaurant. Now onto the less positive aspects… they took quite awhile to serve our food. (which took about one hour.) even though the water was free, it tasted kind of like plastic, another drink we got was Thai iced coffee, it was on the sweet side but overall mediocre tasting for coffee. In addition the floor looked like it had a lot of dirt, even if it is just the texture, in plus there was too much open space which is the reason it looked empty for me. But overall I would rate this experience a 3/5 since I empathize with their staff and the waitress even said they were pretty low on staff and quite busy.