The soup and bread were the same, as always. The service (even though we ordered from the self serve kiosk) was actually much better than most these days. The lady at the pick up counter was polite and seemed cheerful.
This is a recently remodeled Panera. The remodel is nice however there are only two registers and several kiosks. I found the trash area to be a complete disaster. There was no place to set my dishes. This was at 2pm on Sunday. I will go back to Panera perhaps a larger one.
Had a large order of 11 items and a coworker that ordered a coffee for pickup. Someone took the coffee from the pickup area but Susan was kind enough to give me a dark roast coffee and help me carry the food to my car. Great customer service
Unfortunately this place usually do a great job but the last few times they missed a few things in my order. This time I ordered a Chicken Caesar salad and I didn’t open it until my work lunch break to find I had no chicken in my salad at all. Very disappointing.
I go to Panera all the time all over the country. I love their food, but this particular one has real challenges, and not just today-- out of brioche, no coffee, dirty tables, etc. They need some help I think.
Service was fast. Food was delicious!
Food was excellent, fresh & put together well. Their system for COVID-19 are well executed. Clean & safe environment. Great casual eating dining.
Allison was great helping me this morning.
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