The only good thing about the place here is the food, when it cooked, otherwise you're not getting much from the place.
I'm only writing a review now because of how different the service was today then from a few weeks ago.
A few weeks before i went there with my mom and we asked if they were out
Slow service! The employees are not motivated to do anything fast. I was here on Black Friday and there was a line to the exit doors. There was ONE person working the register and she was unbelievably SLOW. I waited 45 minutes to get a pretzel and lemonade. The manager FINALLY came to the front and
The woman working the cash register today was the most rude woman I have ever met. I’ve never had money ripped out of my hand for no reason. Her coworker even told her she was mean. Not sure of her name, but she may want to find another line of work because a miserable person like her shouldn’t work
Long lines but it was the holiday season so... no big deal. Great pretzels really friendly staff. Would've give 5 stars but they had no coffee like at all.
The pretzels are yummy but the service is slow. By the time she brought our pretzels to the reigster, grabbed the sauces we ordered, and processed the transaction..our pretzels were cold. They had nothing stocked and they weren't busy.
The lady that attended to us did so with her mouth full of food making it hard to understand her. We got our original pretzel and was expecting a pretzel, not a greasy croissant. You could squeeze the pretzel and grease would pour out. Also, the coke was low on carbonation. It had the syrup so it ta
This place is ridiculous! Service sucks so bad I will never buy from here again! Disappointed they lied to me over and over on how long it would take to have 3️⃣ regular pretzels made, waited 15 mins for some dang pretzels! Don’t waste your time here!
Tried to ask someone a question about how good the pretzels are preheated , he ignores me despite hearing me and never answers. The other person at the cashier is more helpful luckily.
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