The soft shell tacos never look that great when you order them for carry out but this was ridiculous. Completely inedible. When I went back and asked if they could be remade I was met with attitude and rage that I did not deserve. She re made them in a hard shell form and they looked just as bad as
I wish I could give -5 stars.. I ordered a burrito bowl with chicken, mild salsa, brown rice, black beans, lettuce… I received a bowl of all 3 salsas and 8 pieces of lettuce… this store needs to be closed down!!!!
Ordered on GrubHub and rice was uncooked, really disgusting from Chipotle to offer Uncooked food. The rice was the least expected ingredient that would possibly be left uncooked. Some of the beans were uncooked too. The store manager is absolutely lacking the quality control skills. Awful experience
Chipotle was one of our favorite faster food, Mexican style restaurants. But, recent trips have been so disappointing that we will no longer go to any Chipotle restaurant. The store in Novi is terribly run. The staff was unpleasant. The food, ordered on-line was over 20 minutes late on a Tuesday ev
DO NOT COME HERE! 4 time this week I’ve come and there is an 800 number taped to the door. Although there are people working inside and I can see to go orders waiting to be picked up, the doors are locked! I have counted 20 customers pulling up and leaving as I write this! Horrible management!
I've ordered pickup twice in the past 6 months from this location and both times when I got to the store they told me their system was down, and despite accepting my order and taking my money, there was no food for me to pick up. The first time they made me go to the back of the long line, the secon
I understand COVID-19 affecting staffing. My issue is not addressing that weakness. They’ll open with 1-2 employees—then it causes mayhem when doors open. That’s if they open on time, it says 10:45am on the door, but sometimes it’s 1pm before doors even open. Last week they opened at 12pm. I figured
First off the line out the door was insane and this shift was fully staffed to make sure they could cover all their online and in store orders but there were people that were in there waiting for well over 30 mins.
I did go in there an hour to closing for an order for myself and my wife. My wife g
An error has occurred! Please try again in a few minutes