Favorite chicken place. Ok, so Pollo Tropical is fast food. I typically don't like fast food fried chicken places like KFC because of the amount of grease and fat that is present in the food. But Pollo Tropical is grilled chicken. The fajaita that you can get here is a lot of food, as you get enough food for three fajaitas as well as two side dishes. I went with a grilled chicken sandwich and fries, of which I sampled the guava bbq sauce as well as the curry mustard, condiments that you just can't find anywhere you go.
The grill chicken was juicy, the rice and bean was fresh, hot and tasty. Great portion for a family meal for 4. The service was quick and fast in store. The server was approachable and friendly. This is not my first time here. I’ll always go back. Keep up the good work. I went at 7/29/23at 8pm
Order was done in a timely fashion and actually delivered warm.🥳 There was more lettuce 🥬 than rice on Tripichop leading me to believe it was a salad instead.🤣
I just discovered this Gem of a fast food restaurant as I'm from Texas and I eat at Pollo Locos however this is a very good replacement and in my opinion is even better with freshly prepared ingredients, and a generous portion of healthy food for a very realistic price.
First I have to tell you that I’m a loyal guest. I’ve loved this brand since I was a kid so I’m usually not too hard on them. However, this time they really deserve five stars. I dined in and the inside service was polite and fast. I was then given my food and she remembered everything perfectly down to the extra salsa. Oh, and the food tasted perfect! The only thing I do miss is the salsa bar, but understand they had to take it out. Overall, good place to have a good meal.
Pollo Tropical was great, and the manager on duty was outstanding—impressive service and a positive dining experience.
A lot has changed inside Pollo Tropical compared to when they opened. The food however, remains as good as day one. My visit to this location was flawless. Very efficient cashier, fast service and amazing food. Bathrooms could use a little more TLC but overall everything was 👍 great.
Got there shortly before they closed down and was hosted very kindly. A young man named KC served me. He was very friendly, offered me extra items and helped me making my choices.
The team was in great mood, they were cleaning everything to detail, made their jokes and you could really feel that they love working together.
It’s a lovely feeling to be welcomed in a family kind of work environment like that!
Great job! Thank you for being so kind!
Food was fresh and great as usual.
Great flavor. Great food at affordable price. Service is good as well.
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