This location needs new management. At one time this place was awesome but now the servers are stressed and unorganized. Every burger that came off the grill went to drive-through first. We waited over an hour for our food. I watched three families get up and walk out because it was taking so long.
Shakes are pretty good and so are the onion rings. Burgers are okay but aren't anything special. The service was quick and with a smile. This place is usually packed at dinner and on weekends.
Our waitress was amazing! The food was on point luv it!
This place is a joke. The server was so bad at pretending she liked her job. I understand working in a food environment can be stressful..but when it’s that obvious that you hate your job, it becomes unpleasant for the customer as well. It took 20 minutes to get our order in. They got our order wron
Food was good but the first waitress that approached us told us to sit wherever we liked....then seemed to get upset because my kids wanted to sit in a round booth instead of the rectangular ones. Bathrooms were messy and the men's stall had no lock on it...outside there was some trash in the parki
Worst experience at a steak n shake ever. The staff was so slow and inattentive. It took nearly an hour to get our food and when we got our food, it wasn't even hot and overcooked. They claimed to be understaffed and "doing the best they can" but that seems to be the standard around here based on ot
The waitressing staff is very polite and always have a smile on their faces. The store was not as clean as it should have been. Their 85% score on their last health inspection made me nervous. They were packed but my waitress made sure I was taken care, but it did take 45 minutes to receive my order
Worst experience ever! The place was pretty empty. And took over 30 minutes to hand my three MELTED Milshakes, and three Burgers. The employees need to stop playing around with each other and meet work standards. You had employees walk out of the place go into the parking lot ,come back in and touch
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