I would leave no stars if possible. Place is to close at 8 walked in at 6 all the chairs were up on the tables. No donuts available only had 2 muffins available. Stood at register for 10 minutes and no one came out. Don't waste your time
The customer service was absolutely horrible. Stopped by to get a drink on 11May at around 4pm. To be specific: we were not greeted with a friendly welcome. It was more like we were a burden. Our iced coffee was sloppily put together and thrown on the counter like we were dogs. We didn’t know that
A "quick trip through the drive thru" resulted in a 20 minute stop, a simple order for two people screwed up 3 times, and they couldnt even give me a receipt when I asked. Different people working here every time I come. Horrible service. Going to be taking my business elsewhere for awhile until I'm
Nope. I observed a young man vaping outside as we were walking up to the building. He immediately came in, stood behind the register, and took our order. Hand washing is basic and the lack of hand washing is a deal breaker. If he doesn't wash his hands who else doesn't? Lost my appetite on the spot
Pulled up to drive thru. Lady in front of us waited 20 minutes and they didn't take her order until we pulled around, went inside, and told them so, just for them to say, oh well I'm the only one here so. Super unfriendly service, slow, and still messed up our simple order. Do not recommend!
I love dunkin !foods great, employees are very pleasant. Only reason I scored a 1 is due to the hole large enough to fit my car in at the drive through lane !!!! Seriously it's got bigger as winter goes on. Even if you have to fill it with rock every week DO IT ! It's tearing my front end apart. I'm
Staff was rude!!!!!!!!! I wasn't done placing my order and the girls snapped pull around my food taste so stale my dogs wouldn't eat it my coffee taste like gym socks never again. I love Dunkin but it's clear the ones around here lack customer service skills. Also that drive thru is awful I swear I
First of all, every time I pass through Olean the place is never open. Apparently they have pretty bleak hours because I don't pass through there late at night. It's usually early evening when I happen to be passing by. Then, the last time I did happen to stop and they were actually open I was psych
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