We have two Wendy's in Lacey, Washington, this establishment is by far the better of the two. The staff here actually care about there customers. For that reason my wife and I will continue eating at this fast food restaurant. To all the staff, thank you for the great customer service.
Loved this Wendy's the food is always fresh and hot. As they advertise their french fries are amazing, hot, fresh, and crispy. They are convient to where I live and make for a quick pick up on the go.
Fish patty was way over cooked. The chicken sandwich, fries, Minute Maid, and frosty were hot and fresh. The drive through was moving quickly and the staff was friendly.
The food was fine, but the poor manager was so stressed about the amount of people he and his crew had to serve! I felt bad but it was a stressful and tense situation. I hope they can find more people to hire and a positive spin on overwhelming situations!
I don't go here often because the staff is slow and the lines are long but today I went and ordered an apple pecan salad. After eating a few bites I thought it tasted moldy, and to my surprise the chicken had GREEN SPOTS!!! mold in the chicken. No this was not the blue cheese this was the moldy chic
15 cars lined up for drive though. Order through Google worthless, because you have to go through drive through anyway, because you can't go in to pick up and they won't bring it out to curbside pickup. Plus, you have to pay a fee. Miserable experience, spent more than 30 minutes in drive through.
Don't, do not go here...worst experience ever. Wow!!! Never, never, never. App was bad said free items but can't order them, out of stock food from order & no refund, ya NO REFUND. Wait time 30min plus in line at drive thru. Lobby closed. Not customer friendly. Bad business practice. Eat somewhere e
Rude staff will not be going back and will be telling everyone I know to go to any other wendys. It may be fastfood but it's horrible even for that.
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