The staff here is beyond amazing Brandon being the manager. He truly cares about his staff and loves his job. Grace is always working hard and making the customer smile. And of course the food is great!
This particular location of Firehouse Subs in Omaha, NE is my absolute favorite. I drive across town just to visit this location. All of the team is friendly and always cheerful with a smile. The food is always outstanding. Brandon Miller, General Manager knows his regular customers by name. This team is a team of professionals that go way above and beyond with customer service. I highly recommend anyone interested at trying this place out for a first time or to make a stop by this location any time.
Better than Subway but Chiptle and pepper jack have more kick to them Average full sub around$10 which puts them on the high end, not wowed but it is good.
Made a mistake with my online order and they helped me fix it ASAP. Thanks again!!
This place is ok the bread was a bit hard but this is just my opinion the cashier seemed Abit busy to take out order and there was no one in the place. But to be fair she could have been taking orders over the phone.
Gavin Phillips (Boi238)
+4
To start off this review I love Firehouse Subs. They support our firefighters which I really like since I have a family member who is a firefighter. I would normally give Firehouse Subs locations a five star because of how good their sandwiches are. This location I gave a four star rating because of their communication error. I asked for a large club on a sub sandwich my go to sandwich for this type of restraunt and was served a medium. I checked the receipt and they charged me for a medium which in the end I was not too sad about because of how fulfilled I was in the end. It can be pretty hard to communicate with the barriers I totally understand because I also work behind a plexiglass barrier at Starbucks but I thought that I was loud and clear enough. In the end this location is good and would have gotten a five star rating from me if it was not for that incident but the staff was still extremely nice. Thank you.
They have a range of meats for whatever your heart desires and a choice of wheat or white. The ingredients always taste fresh and their sugar cookies are soooooo good!
The guys who work there are super friendly and were able to get my order together fairly quick. My only complaint is the price of the soup (did not see the price). A small sandwich and a cup of soup rang up $9 (not a meal combo). I could've order a bit differently and got more food for less. I think.
The food was great, the service was great the atmosphere was awesome. Never been here but would gladly come again the next time I am in the area. The food was worth the drive alone.
This is my favorite place to get a great sub. Mike and his crew are ALWAYS friendly and service is fast. The subs are the BEST in town!!! We have NEVER been disappointed with either the food or the service, whether we are eating in or getting something to go. We also love the Firehouse Rewards App. We eat here several times a week and recommended this location to friends.
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