At this location what I didn't like was there was no hair nets while preparing food and the lady that was taking the money had no gloves on while still handling the food, grabbing cups over the top touching food. This is what I didn't like, unsanitary with all that's already going on so this is why
Their menu isn't shown until when you order, their menu is under the register so it makes it hard to see while line.
Food I had no complaints with but the strawberry lemonade had a unpleasant bitter aftertaste that isn't present at other Wetzels.
There's also a ton of workers where you can even se
Tyler ,and SPECIFICALLY Tyler the manager, is extremely rude and unprofessional. I had an issue with my order. Something as simple as replacing the wrong drink for the correct one shouldn’t be as difficult as he made it. I would think as a manager he would have some ounce of decent customer service
I feel like their pretzels are thicker than Auntie Anne's and if you like almond pretzels their way better than auntie Anne's.
BEST CUSTOMER SERVICE.... EVER... Honestly, this is better than Auntie Anne’s. Lorenzo the manager is very professional, nice and upfront.
When u want something sweet and in Chino Hills Mall there is great Pretzels
Love their pretzels, Mmmm.
It's in a mall yummy pretzels
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