Reviews Carrabba's Italian Grill

EDIT - Leo the Managing Partner contacted me, and he took great pains to make it right for us. What was originally a horrible experience, turned into an amazing experience. I'm changing my review, because the second time around. The food was amazing! The dining experience was so much better, and we didn't have to wait 20 minutes for someone to come to our table. I recommend Carraba's to anyone on the fence about trying it for the first time. I had never been to Carraba's. We were seated almost immediately after arriving, but we had to wait 20 minutes before anyone came to our table. No drinks, no food, and we had a starving 5 year old whimpering due to hunger. She is growing, and she was just starving. We almost got up to leave and go somewhere else, but finally our waitress arrived. We ordered what we wanted, and I could not believe what we received. Overcooked pizza, overcooked chicken that was hard to cut and eat, super undercooked noodles. The only thing that was good was the dessert they gave my husband, because it was his birthday. We were super disappointed with our experience and we do not recommend this restaurant to anyone. It was super over priced, and we really should have gone somewhere else.

The food at Carrabba’s is utterly delicious. The Caesar salads are fantastic and the lobster ravioli was very flavorful. The steak filé was the best steak my wife has ever tasted. The remodel also looks great and has a much more modern feel to it.

This place has good food, and even better service. It's a good go to place in the area for chain restaurant Italian food. Their Johnny's trio and their seasonal dishes are a good choice. Service here has always been great, all the serving staff are very friendly and courteous, as well as the rest of the staff. On weekdays the wait is reasonable, and weekends are not too bad.

The restaurant was on our list for dinner. Driving by we saw it and decided to take our toy poodle back to the hotel then have dinner. They closed at 9:30 pm we arrived at 8:30 pm they gave us amazing service with no hesitation. Our server was so sweet our food was brought out quickly and it did not disappoint. The extra touch of human kindness makes all the difference here. We have been to other Carrabba's Italian Grill but excellent staffing makes all the difference. I would highly recommend this restaurant. What I have learned, kindness and great customer service should not be taken for granted.

This place was fine but nothing super great. I was debating whether to give it 3 stars or 4 stars. We got the soup with our meals and the soup was ok, nothing great. Wouldn’t get that soup again. We think it’s way over priced for what it is. I got the lobster ravioli which I liked and enjoyed. It was $20 and you get 9 ravioli and they are small and it didn’t fill me up. If I spend $20 on a meal I wanna be full. I want to leave the restaurant full, not still hungry. The waitress was nice but a tiny bit slow which is fine because it was a busier night. She did mess up on our check and charged us for an extra item that we didn’t order. I’m glad we noticed before paying. Overall, it was ok but we won’t be back unless we have a gift card or something.

Excellent food with great service. A little pricey, about $16-$25 for an entree. The remodel looks great! It definitely has an “airport bar” vibe in my opinion haha, but it’s modern and very clean! It’s weird cause the menu and food feels “fancier” but the location is pretty casual. Would definitely return.

The food was great and portions were good too. I got an Alfredo which I loved. We also tried a chocolate cake which was had a very nice balance of textures, some soft gooey parts and some crunchy parts too. The chocolate wasn't overly sweet nor did it taste dark either. Also, the bread and balsamic they serve as an appetizer is delicious, ours got to us fresh out of the oven.