This place can get a bit busy durring key times like lunch and morning rush. The staff does their best to manage the line in drive... Food is made at a higher standard than traditional fast fast food so it's understandable that it takes a bit more... I have had bad lemonade once and the manager took great care of me of me replaced lemonade and offered a sandwhich as well... Very grateful.
Bag bag boy! What ya gunna do...? Best fast food value today. Hands down. With great friendly service and a clean comfortable store. What more could you ask for
I love the food at Wendy's. I had a big order and it turns out that my food was done. But the lady at the front counter was busy talking with another employee and needed to be told by someone in the back that her 2 orders were up for the front. So she scrambled to get it together like it was someone else's fault. And because of that, there was an order after mine that was for dine in but they had went up and changed it to carry out because it was taking too long. They could have eaten their food in the time that they waited. I have never had a problem with the Kennewick location I just happened to be in Pasco and this was my experience:/
The employees here are very good at their jobs. They are very competent and listen well. They are also very friendly and polite!
Service was good. French fries were fresh but wilty... Sandwiches were fresh and hot. The soda machine was a bit weak on the flavor, but when I mentioned it, the young lady out front dealt with it in a timely manner.
The Counter girl was awesome!! She was polite and friendly and had amazing customer service!
Vvveeerrryyyy slow they need to work on their serving speed.orders should take no less than 3 to 4 mins an order
It's Wendy's, what's not to like. It's great food (a little bit pricier than say your McDonald's or Burger King) but if you like more crafted fast food burgers, this is a solid place. My wife and I usually get the Spicey chicken Asiago burger with a small chilli. It always hits the spot.
I had a chicken sandwich with fries for takeout, and it was really good. I ordered ahead and it was ready before i got there. I didn't even notice it was on a paper stand right in front of the counter and i waited because the app told me i would be told when it was ready and i thought that meant the app would tell me...so i guess just look for it by the counter if you're ordering ahead.
The gal that worked on Wed night last week in the drive thru was possibly the nicest person I've talked to in a drive thru. This place was notorious for male kids being just Jenks and I wouldn't go there. Took a chance again and was pleased! Thanks for the good service and food!
Ate lunch with my son's crispy chicken BLT is always good same with the baconator. Good 👍 price fresh food
The atmosphere of the drive thru was stupendous! Oldie but goodie ordering kiosk/speaker system was nostalgic for Jack of a better term... Food was good as always and prices are in line with the times. Can't beat the 4 for $5 meal, I think it's called something else now, it's got everything you could want in a fast food meal. Swap out chili for the fries (don't forget the hot chili seasoning and crackers, crackers are the best around, ⅝and you've got a different, more satisfying experience...
Excellent hamburgers, but unfortunately, their prices are extremely high..well worth it in a way with fresh meat and not frozen
Food was good and fresh. This locations drive thru is very busy everytime I go so just expect to wait a little extra
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