A very special and pleasant place with excellent attention and service. One of my favorite Cuban food. I highly recommend the Palomilla, they make it super delicious here. I do not recommend the hamburgers and Pan con Bistec, they are a bit greasy and lack flavor. Except for that, everything is delicious.
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Our experience at Sergio in Pembroke Pines was elevated to perfection, thanks to the exceptional service provided by Jose. From the moment we stepped in, Jose's attentiveness and warm demeanor set the tone for a delightful dining experience.
Jose's knowledge of the menu, especially the Sergio Deluxe Breakfast, was impressive. He guided us through the selection with enthusiasm, ensuring we made the most of our culinary adventure. His recommendations were spot-on, and it was evident that he takes pride in his understanding of the offerings.
Throughout our meal, Jose displayed impeccable timing and attention to detail. Our glasses were never empty, and each dish was served with precision. His friendly yet professional approach added a personal touch to our dining experience, making us feel genuinely valued as patrons.
Jose's dedication to customer satisfaction was evident in his proactive service. He anticipated our needs, making thoughtful suggestions and ensuring that every aspect of our meal met or exceeded expectations.
In addition to his service skills, Jose's genuine passion for his role shone through, creating an atmosphere of hospitality that enhanced our overall enjoyment. It's rare to encounter a waiter who not only excels in the mechanics of service but also brings a sincere enthusiasm for ensuring guests have an unforgettable dining experience.
Sergio at Pembroke Pines is fortunate to have a waiter of Jose's caliber. His commitment to excellence undoubtedly contributed to making our visit memorable, and we look forward to returning, confident that we'll receive the same outstanding service from Jose.
I had my birthday celebrated here … From Lili to my fabulous servers Lazaro & Elizabet to the food turnaround of my party too the great time we had and attention we received I cannot say how happy my family, friends and I are with the experience at this location. They treated us like family and welcome us like royalty if I could give 10 stars ⭐️ I will. Thank you for the great service.
I hosted my daughters 10th birthday party at this location this past Saturday. Planning the event was extremely easy with the help of Yessica. She answered all my questions and was always willing to help. The day of my event, we showed up two hours early to set up. Lazaro was assigned as our waiter for the party and he was AMAZING! He helped set up. He gave us idea on how to best use the room for full enjoyment and privacy. There was never a time that I looked back and he wasn’t there. I’m not sure how he managed 25 of us by himself but he went above and beyond. All of my guests were very happy and surprised that a local restaurant was able to provide such a private experience. The food was delicious. Will definitely be planning other events here in the future.
Nice restaurant for cuban style food. Very pretty decorations . They were using a robot to help deliver food to tables with someone attending. Pepsi based beverages.
While waiting for some food that was ordered to go, we sat at the bar and ordered 2 drinks. We where pleasantly surprised by the quality and attention to detail of our bartender. Mauri was amazing. Great Moscow mule and old fashion
There was a wait so I decided to sit at the bar. My order was taken in less than 5 minutes anthem server was very pleasant. As for my food it was very tasty and I enjoyed it immensely. I will come back here maybe next time for breakfast and or dinner and I will share my experience. The ambience was very casual. So yes I would recommend you try this establishment. Ps. If you ever stop by try the new drink called the painkiller/analgésico. I tried and it is very good
It's really a nice and professional place. The food was awesome. The service was also very good. I believe they should have this one Sergios as a training ground for all the rest. Everyone was very friendly and willing to help at all times. It is definitely a place to visit.
Very good lunch specials during the week. The food was really tasty. Sat outside, had some birds fly by looking for scraps, wasn't really an issue. Service was quick and attentive. I knew the waitress was smiling under the mask cause her eyes crinkled while at our table. 😊 Enjoyed this place a lot.
We had a wonderful experience! Jonathan (I think that's the way you spell his name) was awesome, we had a little hiccup with the cake & he jumped right in to fix it, & did a great job! He was one of the managers..He & his staff were so attentive & incredibly patient. The music, decor...& of course the food was amazing! We would absolutely use them again. Thank you so much for making our dad's 80th so memorable!!! A shout out to our party planner/sales mgr Yessica G, who made our vision come to life!💙💛
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