I have always had nothing but good experiences here. The employees are very kind, patient, and helpful. The food is always made with care. I have never been disappointed after leaving here and I'm very happy to come back whenever I have a craving for some last minute tacos, even if it's nearing midnight.
If tonight had been my first experience here I would have given them 3 stars due to the lengthy time it took for the drive through line to move, it seemed like one order was holding up the whole line. However, I almost always have a great experience here and the staff are always very friendly even though you sometimes have a to wait a while to be acknowledged. My order has always been correct and the food is exactly what I'm looking for when ordering Taco Bell.
Penn Yan Taco Bell is one of the top two locations in all of the Finger Lakes in my opinion, with the second being Canandaigua.
The food is always correct AND filled completely, no flat soft tacos or burritos to be found. The sauce is always in the bag/box and most impressively, the staff is ALWAYS enthusiastic and pleasant from the moment they begin taking orders at the speaker, through handing off the food and driving off on my way. I hope the owner/managers appreciate the friendly employees they have. It's rough out there these days, and finding a fast food establishment that seems to mostly have their life together is a rarity.
Since I've mentioned my top two locations, I'd also like to mention that I've sworn off of Geneva's KFC/TB store for the last few years for so many reasons. Definitely the worst in the FLX.
I pulled away from the drive through and my order was completely messed up. I stopped went inside and without any argument the manager, I wish I caught her name, made everything right. Mess ups happen> But how they get fixed is what counts. 5 Stars to this place and its manager.
Phadririan Nightbreeze
+5
Had to wait for someone to notice me standing there so I can place my order!!! But after that the service was good and the food was great!! Clean eating area good for the kids!!
This location is the best taco Bell I've ever been to, clean fast and kind and they take their time to make it perfect.
The food was good, atleast what I had but the workers seemed happy, the only bad thing is that they don't serve be breakfast like they say in the commercials. Overall it's a good place
By far the best taco bell I have ever had. The lady who took our order was so nice, asked how our day was, just great service overall. The food itself was beyond great. Everything tasted very fresh, I have never had taco bell as amazing as this one. Definitely an experience.
Wait was kind of long. Food was ok. What you would expect.
Me and my roommates went through the drive thru late at night and they didn’t have chips and cheese and offered to replace it with something else so replaced it and gave us all a free coupon for a free taco. His name was Micheal! Best experience we’ve had after watching a horrible bachelorette show. Definitely cheered us up!
This location is top notch. Other fast food places ought to take notes. They make you feel like you matter and they are thorough and show personality. These others may as well be asleep while taking your order. Good to see someone getting it right. Please keep it up!
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