In my opinion this is the best chick fil a location out of the ones located in Pensacola. It's located off university pkwy, near target and publix. Great service. I'm usually there at opening times and even then the customer service is great. I've never had an issue with the food. I think they've got the best chick fil a breakfast biscuit - it's always moist and buttery and soft unlike some of the other locations. I can only attest to the drive thru service, I've never dined inside. Highly recommend this one
Had the loveliest time eating breakfast with my four-year-old granddaughter. I had the breakfast platter with bacon and that bacon was so good!!! And the Christmas music was divine. Love me some Christmas music.
Missy Hodges Scarborough
+5
I have never visited this location, not one single time, when your staff was anything less that just joyful to do business with. It matters SO much and they have customer service on point!! #loyalcustomer
I went there in the drive-through and had problems with my credit card and Chick-fil-A covered my meal on the house no other corporate group would ever do anything like this and this is why I am a regular breakfast person there.
These folks pull off a modern-day miracle 3 times a day! They set the bar for how speedy they serve hundreds of drive-thru customers - and on top of all that efficiency, they do it with a gracious demeanor. The rightful envy of their competition!
Was celebrating my wife's birthday today and after a great day we decided to grab a couple salads. Received great service in the drive thru and were surprised to find out we were the 100th drive thru customer and were given a free bag of cookies! It made my wife's night and brought her birthday celebration to a sweet conclusion. Thank you for the great customer service we always receive. We'll be back!
The customer service there is impeccable. It is extremely rare when a mistake is made, and when it is, it is made right, and with a sincere smile. This Chick-Fil-A has the best iced tea and lemonade, though the coffee could be just a bit stronger. I love the new breakfast platters--a very good value for a family on a budget. I do wish the brownies would be brought back (except without the icing). Chick-Fil-A has great sauces for dipping their chicken tenders in, so I feel that helps give me more variety. The fries are always hot and salty, and the only thing I would get rid of is the chicken salad. Everything else is fab.
I love this place!! They are ALWAYS extremely nice to me. I don't really like hash browns, I love their fries instead and they never mind making it for me in the morning. The lines can be pretty long but it moves very fast!! They never forget my sauces either, which most places do. Their customer service is on point!! Thanks Chick Fil Le!
Thank you so much for the family fun getting dressed like a cow, amazing service and wonderful free food on cow appreciation day!!!!
I got off work yesterday and was craving chick fli a as usual and wanted to see if the 9mile location was up and running from remodeling and I could tell the outside was different and wanted to check out the inside so I walked in to order and guess what!!! I was the 100th customer, the man behind the counter made a huge announcement everyone clapped as I got super red in the face. As I waited for my food I was just smiling from ear to ear, what an amazing place , everyone knows I'm obsessed and eat it like four times a week whether it's for breakfast before work or a meal for dinner. I was greeted with my order and a bag of cookies which I had one for dessert and was delicious!! Thanks so much for all your hard work, greeting smiles, super sweet cashiers and employees who remember you!!!! 💁🏼❤️😍
Carol Jean Johnson Mcdonald
+5
I ordered a Chicken Club without lettuce and side of fruit and sugarfree lemonade. Everything was delicious and served quickly! The server was tremendous! I love this Chick-fil-A!
This location has the friendliest staff and quickest drive thru I've ever used. They ALWAYS get my order right. The food is excellent and, most importantly, they are back open again!!
I love Chick-fil-a! Always the best quality, fastest service and in all my years of eating there can count on one hand the number of mistakes (which are always quickly & eagerly made right!). My fave!!
This is the best Chick-fil-A in the country. Nothing beats the way this locations food tastes and the customer service.
This restaurant always goes above and beyond my expectations! They have a very friendly staff, with great customer service skills. The food is always Hot and Fresh.
They always work quickly, to serve food fresh and in a very timely manner.
When you enter this location, they treat you like family, and welcome you in every time.
All around, great food, great customer service, and the timing to get your food is always on point!
This Chick-fil-A is the best hands down, everyone is so nice that works here, the food is amazing quality, the never get and order wrong, and the best part is the service is so fast, if you come here and the line is wrapped around the building you would get your food in about 2 minutes. 10/10 recommend coming!
The staff and food are great, always are. The yelling crypto, frat guys are very unpleasant. It feels like the rich uwf kids' cafeteria. I would recommend the drive-through if you're carrying out. They've always got my order right, I know it's not their fault their customers are insufferable, but it should be mentioned.
I normally get the chicken nuggets from chick fil a, but decided to try the original deluxe chicken sandwich last night. Not even gonna lie, it was pretty good. The chicken was crispy and well seasoned, the American cheese and tomato and pickle made it hit just right. There was a lot of lettuce, but that was easily fixable. The waffle fries were great as always. Service was fast and friendly. I did get a little lost trying to figure out how in the world to actually get in line to order, but figured it out by the second loop around. Overall, I would recommend chick fil a.
Good chic-fil-a. The food tastes good, and the line goes quickly. The only bad thing is sauce is forgotten a lot even when specifically requested. There have been a lot of times where I'll task for some jelly or salsa in the morning, or sauce at night, just to have none of it in my bag.
Ordered the spicy chicken along with my friend ordering the same.
The rest our table ( 3 orders) got their food, ate it, and still we waited.
Finally we went to ask where our order was only to be denied then questioned, and questioned, and then be told our order was just taking longer. When shown the reciept (which thank goodness we had because they acted like we were trying to steal food) they came up with more excuses as to why fries and children's meals don't take as long as a salad (an obvious premade salad).
Very disappointed at the service!!!
Food was good (once we got it)
Drive thru used to be better. Not as efficient as they have been in the past. Still friendly staff and good food.
You cannot be their atmosphere, customer service, and positive attitudes!
There are five separate ways to get food here so even if the line is wrapped still get service fast!
Like every other Chick-fil-A this was slammed and drive through was crazy as usual. It definitely seems like this Chick-fil-A is focused on drive-thru because the seating area is small and very minimal like most Chick-fil-A's are becoming.
Sandwich is always hot a juicy at the nice mile road Chick-fil-A. Plus the extra bonus of great customer service.
the pm supervisor, I had to drive back because I had a cold cookie after leaving the chick fila, not even a mile down the road. I talked to and you tell me actually? How about actually fix the situation or comp but he did he gave me another cookie to make up for the cold one
An error has occurred! Please try again in a few minutes