Family Heating and Air
+5
Had a great lunch the Rubin did not disappoint!
Original post : Food is always fresh made to order just be careful because the menu seems to change quite frequently.
One year later review 10/2023
Title: Exceptional Staff at Arby's Location
Rating: ⭐⭐⭐⭐⭐ (5/5)
Review:
I recently visited Arby's at Pensacola nine mile, and I must say that the staff at this particular location truly impressed me. Their exceptional service and dedication to customer satisfaction made my dining experience memorable.
From the moment I walked in, I was greeted with warm smiles and a genuine willingness to assist. The staff members were not only efficient but also displayed a remarkable level of professionalism. They seemed genuinely happy to be working there, which created a positive atmosphere for both customers and employees.
What stood out the most was their attentiveness to detail. Despite the restaurant being busy, the staff managed to handle orders swiftly and accurately. They paid close attention to special requests and ensured that each order was prepared exactly as requested. This level of attention to detail is commendable and sets this Arby's location apart from others.
Moreover, the staff members were incredibly friendly and approachable. They took the time to engage in conversations with customers, making us feel valued and appreciated. Their enthusiasm for their work was contagious, and it made the dining experience all the more enjoyable.
Additionally, the staff demonstrated excellent teamwork. They seamlessly coordinated their efforts to ensure a smooth operation, even during peak hours. It was evident that they worked well together, which contributed to the overall efficiency of the establishment.
Lastly, the cleanliness of the restaurant was impeccable. The staff consistently maintained a clean and organized dining area, which further enhanced the overall dining experience.
In conclusion, Arby's should be commended for their exceptional staff. Their dedication to providing outstanding service, attention to detail, friendliness, and teamwork truly sets them apart. I highly recommend this location to anyone seeking a positive dining experience. Kudos to the staff for their hard work and commitment to excellence!
The food was quick and good!
Even to the point where I found out the line cooks name... Landon!
If you're in the area, they have much healthier choices!
Stopped in to try the limited offer blueberry lemonade. I was very thirsty. It was pretty good, but had way too much ice in the cup. I finished the drink and there was still about three-fifths of the cup full of ice remaining.
I go to this Arbys once or twice a month on my way home from work. Food is always hot and prepared correctly. They have good deals on food during the week. The one time something was forgotten I called when I got home spoke to the manager. She took my name and said that they would make it for me correctly next time I came by. No fuss no muss. I appreciated that.
Update 12/07/2018- It appears Arby's has changed the way they make the Au jus for the french dip sandwiches. It has ruined it for me. If you like thick greasy pudding like Au jus then this is the place for you. I called and spoke with Louise the Manger. She was very kind and she was the one who shared they are making it a different way now. I question why change a good thing?
Good roast beef sandwiches. Thank you.
The food was good. The service was great.
We love Arby's. Got there about 5pm. Not real busy but friendly service and they delivered to our table. Food was hot and fresh.
Great place, loved the food and staff were so polite and welcoming.
Every time I go to the 9 Mile location they are very friendly and excellent service. I've had meh food only one time in the 7 years I've been going to that location. It was this year and they were very short staffed. I think there was 2 people doing everything so that's a little understandable in my opinion.
My husband and I went in about 9pm. The staff was lively, funny, welcoming & made our night. The store itself was very clean. That includes the ladies room.
We especially enjoyed the Christian Music in the background. We enjoyed our experience so much we even blessed the 4 employees with a tip as they totally BLESSED us.
Great food. A little pricey, but the sandwich wrap I ordered was delicious. Honestly I don't like the taste of their curly fries. Which they had regular fries. I think if they changed out those fries for straight forward regular fries I would buy more from them.
We had a fairly large order & we didn't get 1 of our sandwiches. I called & they said I could come back to get it. When I went back all 3 people in the store apologized to me & were so friendly. They even gave me a free large milkshake for having to come back. Very pleasant experience with this Arby's. I'll definitely be back to this location when I'm back in Pensacola. A+ customer service!
The large, hand-crafted vanilla shake was delicious! Loved it! Friendly staff at the drive thru too!
Stopped for Cheddar fish sandwich. Delicious,fresh,hot sandwich with fresh crisp lettuce. The onion rings and curly fries perfect on this cold evening. This is our favorite Arby's always hot,fresh food, friendly and welcoming personnel. The flowers on the tables add a special touch you don't see at fast food restaurants. Thank you for a great Arby's.
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