Had great service from John and his partner. There was some confusion about the job and the pricing but Bill Jr. reached out to me personally and addressed the it. I really appreciate the effort they made to ensure I was satisfied. That's a good sign of a very trustworthy business. Thank you!
Amir is an excellent plumber who is courteous and kind. I highly recommend him. He did the job efficiently and cleaned up very well. He installed a new toilet in my house. He also answered all my questions.
Great service experience - Rick was timely and incredibly polite and friendly. He showed me what he found and explained it well - I've been in real estate for a decade and have worked with a number of HVAC professionals, I found him very credible. He also followed up quickly with more information I requested. Thank you!
Matt was on time, and respectful of our house, he also explained everything he was gonna do before he did it. He did a great job. He installed my stove and replaced my gas pipes in no time. Would definitely recommend them and will use them again.
I had a very good experience with Evan fixing my kitchen sink. Very professional. From the time I called until the time of the job being completed was very fast. I have used Bill Frusco a couple of times now…I would love highly recommend their services.
Matthew came out the same day I called and was very thorough looking for a leak. He was professional and did a great job. I would definitely call again for further services.
We had a wonderful experience with Bill Frusco Plumbing from start to finish. Our bathroom sink was clogged so I called them at 9am and they were able to get someone out same day. Riley and Jeff took great care of us and Jeff was able to fix the clog and clean up everything within about 30 mins.
We also had Jeff give us an estimate on some other work in our kitchen so we'll have them come back out for that work soon. I highly recommend this company!
John Rozanski (DoA HellJumper)
+5
Apr. 25th 2022 - Woke up and noticed a small leak around the toilet so I called Bill Frusco to come and replace the wax gasket under my toilet. Lewis came by same day and was able to knock it out quickly without making a mess. Wife then reminded me about a leak from one of the valves in the basement that lead to our kitchen sink. I asked if he could replace those also with newer half turn valves. He had to run out to get the materials but was back within the hour. He made quick work of replacing both valves also. Not exactly thrilled with the cost but you pay for the experience and it did fall only slightly higher then average if you look up costs in your area. Overall, I was very happy with the work.
May 26th 2022 - Furnace fan stopped turning on, tech came out and confirmed it was my control circuit board. Took a few days of back and forth, but today Lewis came back with my new control circuit board. Had a bit of trouble with it at first realizing the supplier didn't give him everything he needed. He ran back out and returned 20mins later with all the extra stuff he needed. After a few minutes of moving all the wiring etc over to the new circuit board he asked me to turn the power back on to the unit. We both stood there staring as we waited to hear the fan spin up again. Then finally it happened the fan roared to life and everything was working again. He then finished by doing a quick check up on the ac unit outside to make sure freon levels were good. We chatted a bit while we let it run for a few minutes and after he verified all was good I went and paid the bill. I would first like to say that Bill Frusco has been honest and fair with their pricing in my experience. I had other companies quote me for doing the same thing and they tried to overcharge me and get me to pay for things not needed. Thank you Lewis and Bill Frusco for being there. I will always be using them for future projects/issues.
October 12th, 2022 - Main sewage pipe cracked behind washer and dryer. John was able to come out same day to give me an estimate to replace everything and then come back for the work on a day that worked for me. John showed up on time with another plumber to help with the work. John got to work immediately with demo on the old pipe and sink. He was also able to replace all the old water pipes going to my washer and sink & replace the gas valve due to a small gas smell from when they turned it off. Overall I was very happy with his work and that he was able to answer any questions I had during. Thank you John.
Luis and another technician were very professional and friendly. They installed a chimney liner. They worked efficiently and cleaned up afterwards. Great job. Office staff is great too. I can highly recommend this company and would definitely use again. Thank you!
Jeff was very professional, very informative, very knowledgeable about what he was here to do, provided an explanation for everything and very helpful when a few things needed to be placed back into the storage room after they were removed to have the water valve turned on. Jeff worked very diligently and his work was very thorough. If anything else needs to be done, I wouldn't mind having Jeff return to perform the job.
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