I went there today & I had an unpleasant experience. I understand ppl have bad days however when the new employees have bad attitudes then maybe they shouldn't be in customer service........the original woman is always the nicest . always smiles says please and thank you also have a nice day.
The employees are rude and incompetent and argue with you when you get your order wrong.
the customer service is HORRIBLE and DISGRACEFUL. need new employees ASAP
The worst dirtiest Dunkin’ ever... 🤢 they clean nothing between customers
They get 0 stars. Horrific, Disgusting Service. Managers arguing with employees and screaming in front of customers!!!The female manager was on thr cash register taking orders and holding a cigarette in her hand front of customers!! My name iced coffee came out watery and looked like milk. My sister
My experience would have been better if I could have better understood the person taking my order and if they would have taken a moment tho wipe my cup before handing it to me with coffee and cream running down the sides. Coffee tasted great but the service needs improvement.
It's true some workers are nice but I had really bad experience with a black girl at this particular place. I literally walked away because she wouldn't serve me. At first it was because she was helping a black customer who has a problem with the app but even after he was taking care of she did not
The guy working today was alone and did a fantastic job of getting a rush out. He was beyond sweet to everyone and apologized for the wait.
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