Sluurpy > Restaurants in Phoenix > Cold Stone Creamery

Cold Stone Creamery - Phoenix - Photo album

Without pre-ordering the cake, the beautiful clerk said: This is just for you. Let me forget about the worry of not being able to pre-order the cake. At the same time, it also makes people happy. Thanks to the girl on duty this morning!
Awesome local desert spot! Kids enjoyed it. Appreciate the help
The manager, Embri, is such a sweetheart! She is patient and listens and is kind! I will definitely keep going to this location just to see her again!
Date night dessert choice. Hubby and I enjoyed our Oreo explosion...some name like that lol. It was perfect and it took care of our sweet craving. Perfect to share, it is really rich!
Updated from 1 star to 5 stars. As mentioned below, "ice cream is always good". So it's really all about the service. Tonight the gal was pleasant and happy to serve. Past review: (1 star) Ice cream is always good and most employees are great. Tonight showed up 5 min before closing and the guy said
Every time I go in the employees are smiling and greet my family and I right away! This one younger gentleman, Devlin…. My daughter (4 years old) very indecisive…. He was so patient and offered her samples. N helped build as she said the best ice cream ever! I think Embry is the manager, she’s very
Great service. Fast, efficient, and clean. Caleb and Embri were amazing last night!! Picked up and online order and bought ice cream in under 3 minutes. Polite great service!! Amazing picture perfect ice cream definitely recommend!!
This is my go to spot when taking the kids out for a treat! Always quick and always delicious.
Love this Cold Stone location! Customer service is always great and the staff is always friendly! However, my husband and I tried to come here tonight (Wednesday, December 8th, 2021) around 9:30 PM and you guys were already closed as of 9:00 PM. Typically, you guys are open until 10:00 PM according
The staff tonight was amazing. They were very busy and handled the traffic well. Unfortunately there was a very rude customer in front of me but they handled it with class and professionalism. Kuddos to your staff.
Emery and Caleb gave us the best customer service ever! So sweet, friendly, patient and helpful. Such a breath of fresh air. Thanks for making our family night, Emery & Caleb!
I absolutely love Cold Stone Creamery, it has always been a family tradition. This location was a little hidden but was easily found and still amazing ice cream. The staff was very friendly and offered a sample with every favor that we looked at. We will defiantly keep the family tradition.
I love coldstone. Amazing ice cream, and it's always fun to watch them make your order. A wide variety of flavors and toppings to choose from, staff that is courteous, and little wait times. My only complaint is that the store itself is somewhat small, so there's not much room for larger crowds.
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