I’m visiting AZ and staying in a local hotel. We don’t have dunkin’ donuts where I’m from so this is a real treat.
It was my second morning in a row there and was met a the window by a man named Norman”, incredibly pleasant, very polite and attentive. He’s a credit to this store!
Excellent service, with an excellent quality product.
This is my usual go to DD, and these employees are so hardworking and sweet, even though they deal with drive-through, in house, delivery apps, and more. I just witnessed two exchanges - one with an incredibly rude female customer who changed her order multiple times in the drive-through and then harassed the employee at the window, and one with a guy who came in during it, acting like “people are crazy” but he was also demanding, impatient and leaning over the counter into their space!
So let me give you a tip, as a customer. Chill. If you are picky or have a large order, come in. Don’t ask them every single available item in the drive-through. Wait your turn, and realize that hot food will not be ready in 20 seconds! Props to these employees, every day. I don’t know how they deal with the constant level of stupidity and entitlement.
Came in rather then drive thru as I knew my order was going to be annoying or confusing. Luckily we were helped by a guy named Norman. He was awesome answered my dumb questions was courteous and quick the donuts and breakfast sandwich were awesome coffee was great. Place was clean and prices fair... I'd recommend keeping Norman around the guys got great customer skills.. if my business was in Phoenix I'd probably try to hire him away from you guys...lol... Kidding.... Low key not kidding... I'll definitely be back while we are in town
This small DNKN were nice , prices are same everywhere, what like more in dnkn's is there coffee cream and chocolate it's so delicious
The donuts are delicious and I love their mini "everything" bagels. A perfect small bite in the morning with coffee!!
Service is good, food is good. Dunkin is so much better than Starbucks. No burnt coffee and plenty of flavor.
I visited after a long hike nearby. My phone app wouldn't cooperate. It took two employees, but they finally resolved it, quickly, and with immense goodwill - 4 stars, ladies! I find Dunkin coffee to be consistently very good, which says a lot, from someone who drinks it black, no cream or sugar. There's plenty of seating, and they never seem to run out of good things to eat.
Went for a walk to the nearest Dunkin Donuts to purchase some Donuts for the family. The staff were super helpful and friendly and I will definitely visit the restaurant again. In addition, the family loved the donuts.
The girls at this and the other Dunkin that I common (cave Creek & rose garden), are both great.
They have always been helpful in my drink choices and at fixing what the Dunkin app sometimes fails to do correctly.
The few times I have gotten donuts from here they have been delicious and always fresh. They also have fresh coffee. The staff is always very helpful and very hospitable. They have a drive-thru that even adds more to the convenience factor. Their breakfast sandwiches although are a little bit on the pricey side, are always yummy as well. Do yourself a favor check this place out if you're in the mood for some great donuts
Good service at the drive-through windows.
I love this DD I’m moving out of town and will miss the morning Crew soooo much. I loved trying all their creations and just always felt like my morning family on my drive into work. When I’m back in the Valley I’ll make sure to stop in and say hi to the morning crew. If you’re ever feeling adventurous have the baristas make you one of their creations. Cheers !!
My husband goes Everyday for my coffee and I'm specific about my order. They always get it right. Also very nice staff
I have come here at 6:20 am on my way to work for the past year. The staff was great from the very first visit. Its the usual same 2 or 3 people and even when it's a different staff they are just as good. Ive never had a wrong order since they always repeat it back to me and they even make suggestions on how to save money and make ordering more efficient. I wanted to thank the staff for being so great and helping make my commute that much more enjoyable.
Love the Bank conversion to donut shop. Very nice dining room to spend time in. Consists of lounging section with several tables for quick visits. Very clean, wish I could give 5 stars but this time I tried the new avocado toast. For the tune of over $4 you get 1 piece of toast with avocado and half a piece of crumbled bacon. It was delicious considering being charged 4x the value of what you get. Definitely not worth the price charged. So four stars for the shop and minus 1 star for item purchased.
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