My Hawaiian pizza was a bunch of goo! Not cooked, Not tasty. Not hot. You have become like Chipotle. What once was a good deal and a good meal is now generic at best.
Too many other places to get a pie. Manager did the right thing by offering a credit promptly.
Also quit using Covid-19 as an excus
Was not happy at all. Hoping my credit is worth coming back too. Quality of pizza, wings and salad was horrible. Pizzas and wings cold. Obviously the salad was mediocre.
The food is always good but I did a call ahead order for my food to be ready by 245. When I got there I had to wait to be served (no one else in the store, employees were just hanging out in the back area talking with each other) and my food still wasn't boxed up and ready to go. Would use them agai
Always loved this location. Love donatos. But I'm sick of of nobody picking up the phone. Waiting for 30 minutes hearing the I'm sorry you are still waiting every minute was RIDICULOUS. Pick up the phone and put me on hold for crying out loud. So I at least know I'm not being ignored. Tried ordering
I normally enjoy Donatos subs - it has always been my favorite Italian sub. However, I think I just had one of the worst subs as it was literally drenched with Italian dressing. It was all I could taste and was a huge mess. I still rated it with a '3' because the sandwich itself would have been fine
Customer service has went down hill since Covid. Placed my order only to be told that Donatos doesn’t service the areas. After explaining that I’ve had deliveries before I was placed on long hold. There was so much commotion in background it was hard to think straight. The young lady was very dry an
I’ve noticed the quality is starting to slip. I use to order here often but now I’m looking elsewhere. Not sure if it’s due to Covid worker shortage or not. Upsetting because I love Donatos pizza
My last pizza had 3 long hairs baked in the cheese.
Always on point with everything! From the service to the food, can never go wrong. Seafood stew and lobster roll was simply delicious.
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