Best experience ever! Jimmy the manager was so nice and accommodating for us! Then stopped by our table to make sure we were happy (which we were because of him) and had everything we needed. We didn’t mean to be needy customers, but we kind of were. Jaelyn was our waitress and she was also amazing! She was attentive and always had a smile on her face. Both of them should be recognized for going above and beyond for their customer service! Our entire experience was wonderful because of them. 10/10 would recommend coming here!
Heavily understaffed for a Friday night and they should have given our waitress help for our party of 25. Not only did she have our party but she had other tables as well. Every time I looked around to see if management could help her, they were walking around with a tablet in their hand looking at tables.
However, our waitress KILLED it and got us everything that we requested. She was a star!! Food was good and it all came out at the same time.
Passing thru after traveling the Blue Ridge Parkway and was looking for a relaxing outdoor patio that allowed dogs. Margarittaville was the place, the staff was so welcoming and the patio was perfect for our fur baby. It took longer than what we expected to get our food but it was all great when it came out.
Great spot in a tourist hot spot. Inside was cool, outside had live performance next to a creek, rounding out the atmosphere. Wait time was 60 minutes (but you can eat at the bar immediately if you find a spot), which we did.
Jambalaya and chicken chop salad were outstanding along with the lava lava shrimp
I really had a good time here. We decided to go here on Labor day and it wasn’t as busy as I expected for lunch. The staff were all attentive and did a good job. The drinks were also pretty good. The food was expensive but does come with fairly decent portion sizes. I unfortunately thought the food was just okay. I am glad I went but maybe would try something else next time.
A bit pricey. However, food was great! A lot of options for the whole family. Loved the interior decorations, and the lit up cups you can buy for kids as souvenirs. Our waiter was also very attentive. It was busy. But he always kept up with refilling our drinks without us asking. He deserved a great tip! They also had a dj playing in the balcony outside and then a band playing in the back. Would recommend.
Place was great. Very loud. Wish the food had bigger portions. Some did. Some didn't. For four people with alcohol and food, our total was over 200. We each had two drinks so that makes sense I guess. Tho shrimp an grits shouldn't be 20 bucks. I had the coconut shrimp an fries. Also kind of weird it was 20.
Sat at the outside bar as they were busy inside. It was a bit chilly, so it was empty outside. Makayla was great and gave great drink recommendations! Shrimp and Grits and Jambalaya were amazing as well!
Nachos were huge and yummy and Margaritas were wonderful. If you go have Crystal be your waitress. She’s the absolute best! Jimmy was also very kind and made sure our experience was the best. We couldn't recommend them more!
Restaurant has a great atmosphere and delicious food and beverages! Service was great - my party of 5 was accommodated fairly quickly and our waitress was very nice. Highly recommend the Mountain Margarita and the Caribbean Chicken Egg Rolls appetizer!
It was a good day when our work team go together for a day of fun. We had some good food and enjoyed the restaurant and the service we received when visiting your faculty
I grew up listening to Jimmy Buffet, so I had the opportunity to come here, and well, I wasn't passing that up. Our bartender was super nice. My "Cheeseburger In Paradise" was so good.
Great time. Sat outside. Food large quantity, a bit pricey. Drinks tasty flavors. Club sandwich large, fresh taste. Jambalaya has nice seasoning, plentiful chicken, shrimp and andouille sausage. It's in Pigeon Forge and everything is higher price due to tourism. Band playing outside after 8. The server was attentive. Great recommendations. The atmosphere inside was upbeat, music playing not all songs were Buffett. Only complaint I have when no band playing outside, no music to listen to.
First thing I want to say is our server was the best she was so attentive and friendly she got all 8 of our orders correctly the first time. We didn't have to wait in line to get in even though there was thousands of people at the island. Our food was great I also enjoyed the Watermelon Margarita
Our waiter was really nice. The food was good. My chicken was cooked perfectly. Everything tasted really good except the broccoli it was plain. I like seasonings or atleast butter on it. Also my side dishes were not hot when I got them they were luke warm. My chicken was hot though. My husband enjoyed all his food also and said his shrimp and rice were really good.
Was so good the first time we went we went here later in the week. The food was great. Atmosphere is amazing. The service the 2nd time was sub-par. Recommend the egg rolls!
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