ReDonna Johnson
Service was smooth and done with a quickness as many of today's conference of The Women of Joy arrived 2 minutes after I used the kiosk inside and was waiting on my food 😳.. I got my food to go and got a double quarter pounder with cheese and bacon, a filet of fish, a deluxe spicy chicken sandwich, and a basket of fries. When I got back to the hotel room about 10 minutes away my food was perfect! Thanks guys great job!
Tyler Riddlebarger
This McDonald's location has some of the best cooked McDonald's food I've had. Most times the English muffins are burnt along the edges, but this location does an amazing job of cooking their items to perfection. This is always a staple for us when we stay in Pigeon Forge. We forego the expensive breakfast places and save money for other activities by eating here.
Ryan Wilder
It was your typical McDonald's. Not so.fast food but it was fine. The mobile app was working. The staff didn't seem too polite but it is what it is.
Steve Palermo
Food and service was good, seems to be newly renovated but was turned off a bit by employees (3) on break and smoking at tables to front entrance. Dinning area was not tended too with trash and food on floor. Food and service was great though.
John Petersen
This was actually the biggest McDonald's I have ever been it. It is double the size of most restaurants I have seen before. Even though it was huge, the line to eat inside was small. They have the kiosks to order from too. The wait for the food took a while, but it was good. Highly recommend for anyone who needs a quick, cheap meal
Kacey Davidson
This is probably the nicest, and cleanest McDonald's that I have ever been to! The bathroom are high quality and well kept.
Jason Winstel
Great customer service! Place was slammed tonight n they hustled us thru the drive thru n got everything right! Great job!
falling redneck
Food was good. But they could have told me it was fresh out the cooker. Birthday the roof of my mouth
Nicole Nevlida
Bathrooms were disgusting, fries were cold, took 15 minutes to get food plus they forgot some. Would not recommend.
Lena B Wagoner
Went to get Breakfast shortly after 6 in the morning. Ordered Big Breakfast platters. Pancakes were hard on edges. Biscuits were hard and eggs were dry as well. Would think not as much food would be prepared as early. Also some timing system in place as to serve Hot fresh food. Took order to go so didn't know I had spent $12 for food that was not hot nor fresh until I got back to hotel. Will not be eating here on my next trip in town. Hash browns were not hot either. Guess I was expecting to get what I get from my local McDonald's at home.
Beverly Schwartz Wilkie
Omygosh - its freezing in here inside Pigeon Forge McD's.. Hey manager - get a clue- your employees are wearing coats and they are working near heat sources. Your customers are freezing and returning cold food. #TurnOnSomeHeat #WearAParkaToEatHere. Response was "we know" as they turn away....
Mark Caton
Nastiest McDonald’s ever, fountain drinks all water, lazy, smart ass manager, lazy teenagers,needs to be shut down....can’t do anything right.
Katlyn Rademacher
Wished I could give 0 stars worst customer service I've ever had in my life! Got a McDouble and it was awful! It was like nothing was on it and in the middle was something I didn't even know what it was. Never are we going back here on our future vacations
Salvador Rafael Hernandez Garcia
So bad i use the drive line and i ask before make my order have still avalible frappes and the guy said yes whent go ti the Window to pick up the girl in the Window said the machine is not in service so i ask before why said yes and 1 minute later said not is like joke!!!!!
Christopher Smithers
Slow service. No greeting or thank you. Fries were cold and under cooked. But we were hungry so..... Not a good experience. You need some work ..
Carolyn Hunter
This place is a joke. It was 10:59 n they wouldn't take a lunch order. While we was sitting in the same spot the man come out and switched the signs to lunch . I asked what time they started Lunch and he said now .I told him they just refused to sell lunch to us and he just walked away.
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