Jimmy John's - Plainfield - Photo album

This Jimmy Johns staff was very friendly and made me feel welcomed. Robbie went ABOVE & BEYOND & took care of me by signing me up to the rewards program. I wasn’t aware of the rewards program nor how it worked. He was very excited to talk to me about the program and assisted me with the process from

Wanted to customize my sandwich and didn’t get any of it. Super disappointed

The people running this store are absolutely incredible. They do great work, respond actively, and are generally just killing it. Their management and leadership should just retire though. They aren’t necessary. 15$ for an 8” sub? Capitalist thieves that haven’t worked a day in their loves lmao.

Probably won't go back, I stop here before work sporadically and every time I simply ask for one ingredient removed from the sandwich I like, and everything I'm given an entirely different sandwich. Some people might like this place but I genuinely have never had a good experience at this location.

I walked in & ordered a salami, turkey, lettuce, cheese, and mustard sandwich In return I received a turkey, salami, Mayo & tomato sandwich To screw this up… That’s just pure incompetence at its finest.

Have never had a problem with this location until recently. Delivery orders take anywhere from half an hour to over an hour, even within only a mile of the store. So much for being "freaky fast."

Horrible customer service! I usually order my sandwiches online and have it delivered, but today I wanted to go in. Big mistake! The gentleman behind the counter was very unwelcoming. He didn’t even acknowledge me. They messed up my sandwich and when I said something the girl seemed upset she had to

They handed me my sandwich before I even finished paying.