I’ve been to this location several times and usually the service is slow. There are definitely large crowds during rush hour(s) but even during non-peak hours the service still lacks in swiftness. If it were only the lack of swiftness I would give it a 3 star because the customer service could also
Super slow. I ordered online (mobile order) and waiting 45 minutes for a tall hot mocha. Barely made it to my class on time.
Did a mobile order. Asked for a grande with whip cream pumpkin spice. I got a tall no whip. Waited 35mins for a mobile order.
Great service. Employees were extremely nice and made the store a happy environment.
The usual goodness Starbucks offerings. The employees are very kind, they messed up my drink and gave the correct one with a free muffin. A very nice gesture. The space is small and compact and the lines are pretty long but worth the wait!
They are so slow. I just went to get some water and I was literally waiting for 7 minutes and I still didn't get water. I had to ask for my container back.
Located on campus at Cal Poly Pomona, typical Starbucks except you can't redeem rewards here.
I used to come here to order my drinks and pay cash or credit card.This time I pay by my gift card on app in the store by the cashier.She tells me to wait here and my drink will be ready but it never comes. Back to staff to ask my drink and one of them (not Cashier) tells me if I pay by my gift card
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