Sluurpy > Restaurants in Powell > Wendy's

Wendy's - Powell - Photo album

This location doesn't take touch pay and either the staff doesn't know how to work the machines or they don't allow your card to be swiped, so I literally cannot use this location anymore until that is fixed since my card doesn't have a working chip (as many people do not). I went through today and
Do not go to this store. Terrible customer service. Order was messed up at another Wendy’s location nearby this Wendy’s while on my way to work. I got 10 minutes away from the other store when I realized I had the wrong order. Stopped by at this location to get it replaced because I couldn’t turn ar
The food was good, not quite as good as other locations. The service was slow, the dining room was dirty. The tables were dirty as well as food on the floor and spilled drink stains. The worse was the smell of the trash or something at the south entrance. Had I came in that door and smelled tha
June 26th 11:58 I had to repeat my order three times at the drive thru, annoying with two kids in the back but no biggie maybe it was loud in the kitchen. Order took a bit but when it came out the bags were hot, took it home to feed my kids. The entire order including the drinks was wrong. Very frus
Horrible service. 16 First order I received missing two items, second attempt still missing 1 item, 3attempt got it, but they mixed reg nuggets with spicy nuggets. My poor 1 yr olds mouth was on fire. Extremely rude and cold staff working on a Sunday. They rolled their eyes and everything. You would
All I wanted to order was a large drink... So after waiting in the Drive-Thru for 20 minutes I parked my truck and went inside where I had to wait for another 8 minutes after placing my order at the kiosk. After finally getting someone's attention behind the counter I was able to obtain a large cup
Upon my arrival waiting at the front counter a staff member yelled at me from the back that I need to use the kiosk. My order required the use of the app and I needed assistance. Both her and her supervisor were very rude and off putting. Neither of them could seem to figure out how to use the app
Waited in line over 15min with 3 cars in front of me. One I got to order I waited another 5min before I could actually order. Customer service was off, almost as if I was a bother by showing up to buy food. I understand ppl feel overworked in these times, but a friendly hello, thank you, etc goes a
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