The staff here were nice and we had a pleasant experience! The lady who made our sandwiches put us right at ease!
Very sweet older gal helped us. She knew what she was doing and was very thorough. I felt terrible she was the only one working at the time, and it was quite busy. She seemed exhausted! But our sandwiches were great.
This is the best subway in the Provo area, well kept and clean. Always has fresh ingredients and nice hours of business. Props to the owner and his employees for making this subway the best in the area.
People are usually pretty upbeat, Cole being the one that delivers the greatest customer service. There never seems to be a shortage of customers whenever I come in, they're always hoppin. My sandwiches are always nice and tasty with perfect meat/cheese/veggie/dressing ratio. Also, I love the switch out of the new flavors of cookies every so often.
There are a few reasons why I would have given this Subway a lesser rating. The ONLY reason I’m giving it four stars is because of Cole, the stellar sole employee who feverishly served customers during the late lunch hour. And he did it with professionalism, poise and graciousness. The line was long; but the customers were willing to wait because of Cole and his terrific service. I hope you know how lucky you are to have an employee like him.
With that being said, I cannot understand why no one else was working during that time of day. Consistently, there were at least 8-10 in line while I was there (approx 20-25 minutes). Unfortunately, that seems to be the norm for many of Subways I’ve visited lately.
Cole is great! I asked for tomatoes and he got ones from the back that were fresher, so sweet and nice! Great service for reals! He also did everything I say and trust me im very picky a he wasn't irritated like most people get...
The food was good-- however the coupons we brought would've made the meal more expensive than regular full price! That was a disappointment, and the reason I can't give 5 stars. The coupon was for 2 foot-long subs for $12.99, but considering that most foot-long subs are already about $6 and some change, it was a useless coupon.
They changed their menu. You can still get a great sandwich filled the way you like it.
Clean, fast service, and the employees were so kind and helpful. I had some special requests that they happily accommodated and they were friendly the whole time.
It was clean but they rush orders and didn't have plane bread which is weird because it was the afternoon and not even close hours and they rushed my order that the sub I got was still not even warm it been in the toaster for less that 10 and it didn't even melt the cheese come on.
Good subway, always good service but often runs out of certain items: I asked for rotisserie chicken and that was out asked for teriyaki chicken only enough for a six inch, so I had to just settle for a sandwich I didn't really want cause my wife had already ordered. This has happened on more than one occasion or it would be a big deal.
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