Rachelle Miller Sorensen
+5
My son saved up for weeks to go and get a Talking Tom toy. When we got there they were out of them. My son was so disappointed! One of the workers grabbed a manager and they opened up the toy display case and gave my son all the toys in the display! He was absolutely over the moon. I am so impressed with this restaurant and will definitely go back. Their customer service is fantastic!
Excellet Team work at this store. I think it was just a little better with the previous owner...
Super fast and friendly environment. Clean and great people
Best McDonald's in the world! !! !
I always have good experiences at this McDonalds, but this morning was a stand-out so I thought I'd write a review. We went through the drive through at 10am and it was SUPER busy, but everyone got through quickly (one of the reasons I love this location) and the clerk at the first window was SO nice. She even complimented my son on his eye patch. I usually don't take him out in public when he has to wear it because I don't want to deal with awkward questions, but she looked at him waving from the back seat and said, "Hi! I LOVE your eye patch!" and totally made my day. Thank you for being so friendly and nice especially in the midst of a very busy time.
McDonald’s is iconic. But fast food, and service change, gone are the happy employees asking “Welcome to McDonald’s, May I take your order” Now the corporation wants you to use the App or the kiosk if you order in the building. The Drive Thru is still a thing of convenience, expedites if you are in a rush, and helps minimize human interaction. So rather than complain about how service has changed or how the food use to be, I’ll write about what I love. I love the #McRib . Sure it’s heavily processed #pork meat formed into a rib type patty, however it creates a soft, consistent texture that I appreciate. The pork meat is drenched in a yummy, sweet Barbecue sauce, similar to Cattleman’s. The sauced meat sits in-between a toasted soft bun. The sandwich has fresh onion chunks, placed on the meat, and a couple slices of pickle which helps give it a nice acid note to cut thru the rich meat and sauce. Sure the McRib is a limited item and that might add to my love of it, it’s a lover coming around only when it feels like it. I’m taken back in love, and nostalgia, every time it returns. I’m happy with Memories of my father who also loved the McRib. I can still order the sandwich and a large beverage, go find a table, and remember the good times I’ve had at McDonald’s. Refill my Diet Dr. Pepper again, and sip on its pleasure inducing liquid. The McRib isn’t for everyone, but it’s for me. When I share it with friends and family, I’m sharing a part of me, and what I enjoy. I’ll be sad when it’s gone. I will long for its return, and when it does I’ll rekindle my loving relationship with the tasty sandwich. Other things from McDonalds that I enjoy, also for mostly strong nostalgic reasons, the Cheeseburger, McChicken Sandwich, Chicken Nuggets with the special dipping sauces, The Big Mac. These menu items are always around, which I’m thankful for, so I can go anytime and enjoy them, now without the old familiar salutation “Welcome to McDonald’s, May I Take your order”
Pretty fast and they always get my order correct.
Edit 8-19-23
The guy in the drive thru named Joe was super nice to me even though it was like 2 AM
Edit 12-15-23
Sadly we got some pretty bad food tonight. See attached picture for the burnt burger.
The food is delicious and the staff was great except for the boy taking the orders. I got something wrong and asked them if i could get it replaced. Then i heard the boy complaining about my order and when he noticed i was listening he switched to spanish thinking i wouldnt understand. I let the manager on shift know
Good customer service, and the food is usually good as well. However, I’ve received food a few times that didn’t meet my expectations. One time, I got burnt breading with my chicken nuggets which was likely caused by not filtering the oil. Despite that, this location is still better than many locations in the area.
Most recent visit: I typically have no problems at this location; however, I ordered a bacon, egg, and cheese biscuit sandwich and a sausage burrito. The burrito was fine but the sandwich was seriously messed up. It was sausage instead of bacon and there was no cheese. I had already driven off so rip.
Love the app, the deals, and the ability to customize sandwiches! Pictured is a Double Quarter Pounder Deluxe (extra onions).
They were really great here! The play place is wonderful. The kids ran up and down and all about having so much fun. They even made friends with the other children. We used this for my daughters birthday since the park we were supposed to go to was soaking wet from the rain that day. So they saved our big day. They didn't make a big deal about me bringing our cupcake cake and hanging out for a while. The human kindness in that alone makes me choose their location over any others.
Nice little place in the middle of Provo, close to BYU. I am sure many zoobies come her in a pinch. Very big play area with lots of seating, actually more than normal!
OVERVIEW - 4.6
Came here Saturday morning for breakfast after running some errands.
LOCATION - 5
McDonalds is located in a pretty good spot there on the corner of 1230 North, near several other businesses including other fast foods such as Taco Bell.
PRICE - 5
It is McDonalds, they're known for their prices versus quality. Bought three Sausage McMuffins for a dollar each.
PRODUCT/SERVICES - 3
It's McDonalds, the food is what it is. The taste is generic and the quality of the actual product is processed.
POINTERS/PERKS - 5
I would suggest using the McDonalds app for good deals, as well as searching for cheap products on the dollar menu.
EMPLOYEES - 5
The employees were friendly. One of the cashiers offered to help me at the register as the automatic kiosks were all occupied. I politely refused, but it is nice to know that they're willing to assist.
This McDonald's is pretty good! They made my food and it was delicious. Definitely will come back!
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