Sluurpy > Restaurants in Reno > Steak 'n Shake

Steak 'n Shake - Reno - Photo album

We initially went here just to grab some milk shakes, but I decided to get some chicken strips. We sat in the drive thru for about 25 minutes and there were a few cars in front of us. When we got up, to the window, our food and shakes were ready immediately. Not too big of a surprise since it was a
The worst place ever. Watched the so called cook use his phone three times. Each time putting in his pocket, handle my hamburger, take it out of pocket, checking his phone, pitting back in his pocket, etc. All while preparing my food. When I first pulled up, I told to hold for a "second". There was
First time trying it and to be honest it was just alright. There are better burgers out there. Happy u was at least able to try it when many people kept telling me how great it was. Felt overrated. Dont see myself eating here again.
This location does a good job. We enjoy the happy hours, I think are 1pm-4pm. Im not sure, but the shakes are half off so kids love it. Employees are nice. Food tastes pretty good.
They're really understaffed at this location. It took 40 minutes to get our food, and we only ordered 2 meals. The customer service could have been so much better, if it was better it would have made the 40 minute wait ok. Food was pretty good.
Been awhile since I had been there. Totally forgot how good the food is there. Can't eat inside yet, looks like it's getting remodeled but the drive thru was open. Great service and great food. Glad I went there. Recommend this place if you like a fresh burger and fries.
Me personally, I would never sit in a line at a burger joint for 30 min just to order, but we did, then it took them another 15 min just to get our order, and it was wrong. Not a place that I will go to again. Slow service, no indoor dining yet and the food was even cold. Go figure.
Quality has gone down and the removal of menu items like the jalapeƱo burger is extremely unfortunate and keeps me from coming back. Shakes are still very good but the drive thru service needs a boost it takes too long to get what's ordered.
Share on WhastApp
Share on Facebook
Upload your pictures